Senior Residential Plumbing Technician

Villara Building Systems; North Highlands (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Villara Building Systems is seeking a experienced Plumbing Home Service Technician to diagnose, repair, maintain, and improve residential plumbing systems, while delivering an outstanding customer experience. The role requires strong diagnostic and repair skills, clear communication, and the ability to manage jobs from start to finish.

Minimum 5 years in residential plumbing, and a valid California driver’s license are preferred; overtime may be required.

Qualifications

• Minimum 5 years of residential plumbing service experience preferred.
• Strong plumbing diagnostic, repair, and troubleshooting skills.
• Experience with residential plumbing systems, including water heaters, fixtures, drains, water and sewer lines.

Responsibilities

• Diagnose and repair residential plumbing systems accurately and thoroughly.
• Perform plumbing service, repair, maintenance, and replacement work within the technician’s training and qualifications.
• Identify the root cause of customer concerns and inspect for additional relevant safety, reliability, or performance issues.
• Clearly explain findings and provide customers with appropriate repair, replacement, and improvement options.
• Complete approved work safely, professionally, and correctly the first time.
• Educate customers on applicable Villara services, membership options, financing, and other solutions that may benefit them.
• Maintain complete and accurate job notes, invoices, estimates, photos, and other required documentation.
• Maintain a clean, organized work area, vehicle, tools, and inventory.
• Communicate and work effectively with customers, dispatch, customer service, management, and other field employees.
• Follow Villara policies, procedures, safety requirements, plumbing codes, and applicable regulations.
• Participate in required training and continuously develop technical, customer service, and communication skills.
• Perform other job-related duties as assigned.

Skills

Diagnostics

Repair

Customer service

Communication

Safety practices

Tool use

Tools

Pipe wrenches

Soldering tools

Job description

Villara Building Systems is seeking a experienced Plumbing Home Service Technician to diagnose, repair, maintain, and improve residential plumbing systems, while delivering an outstanding customer experience. The role requires strong diagnostic and repair skills, clear communication, and the ability to manage jobs from start to finish.

Minimum 5 years in residential plumbing, and a valid California driver’s license are preferred; overtime may be required.