Senior Residential Mortgage Advisor

Citigroup Inc.; Oakland (CA); On-site; USD 102,000 - 138,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life and disability insurance

Paid time off

Job summary

Citigroup Inc. is seeking a Mortgage Lending Officer in Oakland, CA. This role develops specialized knowledge to assess lending options and guide clients toward home ownership, while engaging real estate agents and referral partners to grow mortgage business.

Qualified candidates have 5–8 years in residential mortgage, strong sales and customer service skills, and a bachelor's degree. The position is full-time with standard benefits and on-site presence in Oakland.

Qualifications

• Experience with residential mortgage products and lending processes.
• Proven sales ability with a focus on client relationships.
• Strong customer service skills and ability to explain complex concepts plainly.
• Ability to build and maintain relationships with clients and referral partners.

Responsibilities

• Consult with customers about financial situations and lending needs to achieve home ownership goals.
• Collect and analyze financial information, goals, income, assets, debts, and credit history.
• Assess eligibility for lending solutions and make recommendations.
• Promote Citi’s lending and financial services to clients and referral sources.
• Coordinate with operations to ensure smooth loan processing and timely closings.

Skills

Residential Mortgage experience

Sales experience

Customer service skills

Relationship development

Education

Bachelor's/University degree

Job description

Citigroup Inc. is seeking a Mortgage Lending Officer in Oakland, CA. This role develops specialized knowledge to assess lending options and guide clients toward home ownership, while engaging real estate agents and referral partners to grow mortgage business.

Qualified candidates have 5–8 years in residential mortgage, strong sales and customer service skills, and a bachelor's degree. The position is full-time with standard benefits and on-site presence in Oakland.