Senior Residential Home Manager - Ireland

Glenwood; Birmingham, Hoover (AL, AL); On-site; USD 60,000 - 75,000; Full time

Job summary

Glenwood in Birmingham, AL, is seeking a skilled manager to lead adult residential homes, ensure compliant operations, and oversee budgets and staff development. The role emphasizes quality of care, staff supervision, and collaboration with treatment teams.

The selected candidate will coordinate health services, training, and performance management while maintaining regulatory compliance and a patient-centered approach in a challenging residential setting.

Qualifications

• Leadership and guidance to leaders and staff to achieve goals.
• Effective verbal and nonverbal communication.
• Define performance objectives and assess staff competence.
• Collaborate across departments to improve systems and care delivery.
• Commitment to a healthy work environment and staff wellbeing.
• Ability to perform physical aspects of the job.

Responsibilities

• Comply with Code of Ethics and maintain a professional environment.
• Maintain certification/operational activities of adult residential homes.
• Oversee the program's budget and fiscal resources.
• Ensure health of individuals through medication administration and medical appointments.
• Monitor quality assurance in residential programs.
• Communicate with families and treatment team members.
• Handle paperwork, orders, and supplies.
• Supervise staff and recruit/retain talent.
• Develop staff competency and training.
• Participate in Performance Management for direct reports.
• Attend meetings and pursue professional development.

Skills

Leadership

Communication

Problem solving

Collaboration

Staff development

Compliance

Education

High school diploma/GED

CNA preferred

Valid Alabama driver’s license

Background screening clearance

CPR/First Aid/MCS/MAC certification

Job description

Job Details: Job Location: Ireland House - Birmingham, AL, Position Type: Full Time, Salary Range: Undisclosed

PRIMARY JOB FUNCTIONS:

• Comply with Code of Ethics and demonstrates respect and regard for the dignity of all clients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment
• Maintain the certification/operational activities of the adult residential homes
• Maintain the program's budget and oversee the fiscal resources assigned to the residential homes
• Maintain the health of the individuals through medication administration, attend medical appointments, safety training, and positive behavioral supports
• Monitor the compliance of the adult residential programs with quality assurance systems consistent with the agency's policies and philosophy of service
• Communicate with family members, QDDP, BCBAs, and other members of the treatment team, responsible for the care of the individuals in the home.
• Complete individual-related paperwork, grocery shopping, order necessary supplies and place work orders as appropriate.
• Complete GERs for incident reporting
• Supervise and manage the staff of the adult residential programs to include employee relations consistent with the agency's policies and practices
• Work with human resources to recruit and retain qualified talent for the adult residential homes
• Responsible for developing direct staff to meet and exceed competency-based training and other required training
• Participate in a formal Performance Management process with direct reports
• Conduct special project/assignments; attends meetings and fulfills professional development as appropriate

KNOWLEDGE, SKILLS AND ABILITIES

• Provides leadership and guidance to other leaders and staff in goal setting, problem solving, resource management, and outcome achievement.
• Ability to communicate effectively using both verbal and nonverbal communication skills
• Defines performance objectives and metrics for the department and assesses staff competence promptly.
• Ability to collaborate with other departments to create systems and problem solve ongoing issues that impact departmental/organizational goals and/or patient care delivery.
• Demonstrates a commitment to a healthy work environment by modeling the desired behaviors and encouraging those in others.
• Ability to handle physical aspects of job, including bending, stooping, lifting, pushing, pulling, reaching, and walking for periods of time
• Demonstrates the ability to communicate the agency’s mission, vision, values, and departmental goals to all staff.

Qualifications:

• High school diploma/GED equivalent required
• Certified Nursing Assistant preferred
• Valid Alabama driver's license and must be insurable through the agency’s insurance carrier
• Must be cleared through the Dept. of Human Resources Child Abuse & Neglect Registry as well as the ABI/FBI and pass all required pre-employment and background screening
• Must be certified or certifiable in CPR, 1st Aid, Managing Crisis Safety (MCS), and MAC within 430 days of employment

ADDITIONAL REQUIREMENTS

• 21 years of age or older
• 3 years’ experience as a manager, supervisor, or administrator in a residential facility in healthcare, human services, or similar preferred.

Glenwood is committed to a diverse and inclusive workplace. We provide equal employment opportunities to all applicants, without regard to consideration of or discrimination against race, religion, creed, color, national origin, gender, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, genetic information, marital status, citizenship, veteran status or any other classification prohibited by applicable local, State, or Federal laws.