Senior Repair Order Orchestration Lead

Siemens Energy; Charlotte (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Career growth and development

Health and wellness benefits

Paid Time Off

401K savings plan

Family building benefits

Parental leave

Job summary

Siemens Energy is seeking an Repair Order Management Professional to drive complex order execution from intake through delivery within our Gas Services team in the United States. You will coordinate across repair planning, procurement, logistics, engineering, suppliers, and customer-facing teams to meet commitments.

The role requires a bachelor's degree and 5+ years in order management or related fields, with strong SAP experience, data discipline, and excellent communication to influence

Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Operations, or related field.
• 5+ years of experience in order management, supply chain, procurement, repair execution, logistics, project execution, or related industrial service environment.
• Demonstrated experience managing complex customer orders, repair orders, service orders, material constraints, delivery risks, and cross-functional issue resolution.
• Strong working knowledge of SAP or similar ERP systems, with the ability to analyze order data, manage priorities, identify constraints, and support fact-based decision-making.

Responsibilities

• Own and drive order management activities for repair and aftermarket orders, ensuring accurate order status, clear priorities, and timely execution from intake through delivery.
• Coordinate across repair planning, procurement, logistics, engineering, suppliers, operations, finance, and customer-facing teams to remove roadblocks and align actions to customer commitments.
• Monitor material availability, schedule adherence, order milestones, open issues, risks, and delivery performance; escalate constraints with clear facts, options, and recommended actions.
• Use SAP and other business tools to maintain high-quality order data, support reporting, track progress, and provide reliable visibility to stakeholders.
• Lead complex issue resolution by connecting technical, commercial, material, and logistics inputs into practical execution plans.
• Identify opportunities to improve order management processes, communication cadence, standard work, and cross-functional handoffs that improve delivery reliability and customer experience.

Skills

Order management

Cross-functional coordination

Data analysis

Problem solving

Stakeholder management

Education

Bachelor's degree in a related field

Tools

SAP

Job description

Siemens Energy is seeking an Repair Order Management Professional to drive complex order execution from intake through delivery within our Gas Services team in the United States. You will coordinate across repair planning, procurement, logistics, engineering, suppliers, and customer-facing teams to meet commitments.

The role requires a bachelor's degree and 5+ years in order management or related fields, with strong SAP experience, data discipline, and excellent communication to influence