Senior Repair Center Ops Leader for AI Infrastructure

Oracle; Abilene (TX); On-site; USD 99,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid holidays

Job summary

Oracle is seeking a Senior Manager, Repair Center Operations to build and scale its centralized repair-center model for next-generation AI infrastructure. The role leads day-to-day repair operations and long-term capacity planning across Compute Tray repair, CDU validation, leak response, and regional expansion.

The position oversees staffing, facilities, and operating rhythms, ensuring readiness for routine demand and surge events while improving diagnosability, repair velocity, and

Qualifications

• Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Responsibilities

• Lead planning, staffing, and execution of repair-center operations supporting GB200, GB300, and future AI compute platforms.
• Own repair-center readiness, including capacity planning, shift coverage, resource allocation, and operational ramp for new sites.
• Partner with Design, Architecture, Development, Manufacturing, Supply Chain, and Global Product Engineering to define repair-center requirements and resolve cross-functional issues.
• Oversee repair workflows for Compute Trays, CDU validation, and leak-response activities to ensure safe, timely, and high-quality execution.
• Establish and manage operating metrics, reporting, and escalation paths to maintain throughput, quality, and readiness across the repair network.
• Drive standardization of repair-center processes, documentation, and best practices across current and future Oracle Repair locations.
• Support regional scale-up by aligning permanent repair-center buildouts with demand forecasts, site deployment schedules, and new platform introductions.
• Lead hiring, onboarding, development, and performance management for repair-center team members and supporting technical resources.

Job description

Oracle is seeking a Senior Manager, Repair Center Operations to build and scale its centralized repair-center model for next-generation AI infrastructure. The role leads day-to-day repair operations and long-term capacity planning across Compute Tray repair, CDU validation, leak response, and regional expansion.

The position oversees staffing, facilities, and operating rhythms, ensuring readiness for routine demand and surge events while improving diagnosability, repair velocity, and