Senior Renewals Leader - Hybrid (Austin)

Thales Group; Austin (TX); Hybrid; USD 105,880 - 200,746; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Retirement Savings Plan

Paid Time Off

Life Insurance and Disability

Job summary

Thales Group is looking for a Senior Renewals Representative in Austin, Texas, to enhance customer relationships and manage renewals processes. This role involves guiding a team towards achieving excellence in customer success.

The ideal candidate will have over 5 years of experience in renewals or sales, alongside strong negotiation and organizational skills. The position supports a hybrid work environment, offering a range of benefits and a focus on achieving high standards in customer engagement.

Qualifications

• 5+ years of experience in Renewals, Sales, Operations, or Account Management.
• Ability to work independently with minimal supervision.
• Demonstrated ability to establish strong working relationships.

Responsibilities

• Lead the strategic approach to account renewals.
• Manage the Renewals team's pipeline and optimize customer experiences.
• Mentor junior team members and innovate processes.

Skills

Negotiation skills

Organizational skills

Time management

Communication skills

Attention to detail

Education

Bachelor’s degree in Business or Marketing or related field

Tools

Clari

SFDC (or other CRM system)

Job description

Thales Group is looking for a Senior Renewals Representative in Austin, Texas, to enhance customer relationships and manage renewals processes. This role involves guiding a team towards achieving excellence in customer success.

The ideal candidate will have over 5 years of experience in renewals or sales, alongside strong negotiation and organizational skills. The position supports a hybrid work environment, offering a range of benefits and a focus on achieving high standards in customer engagement.