Senior Relationship Manager, Global Travel

WEX; Maine; On-site; USD 121,000 - 151,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Job summary

WEX is seeking a Senior Relationship Manager for its Global Travel division in the Americas, including the United States. The role focuses on driving revenue growth, managing executive relationships, and coordinating cross-functional teams to deliver value across premier accounts.

The position requires 8+ years in relationship management with enterprise clients, payments industry knowledge, and strong data storytelling capabilities. Spanish is a plus in a multinational setting.

Qualifications

• Bachelor’s Degree in business or related field.
• 8+ years of relationship management experience with enterprise clients.
• Must have payments industry knowledge and experience.
• Proficiency in financial modeling and data interpretation.
• Strong skills in Excel, Tableau, Google Suite or equivalent tools.
• Experience in the online travel agency industry is preferred.
• Ability to build and deliver multilevel presentations with data storytelling.

Responsibilities

• Lead commercial strategy, growth and goal delivery for premier Global Travel Accounts in the Americas.
• Collaborate with partners to create mutual value.
• Coordinate with leadership across functions (Operations, Finance, Product, WEX Bank) and Lines of Business.
• Develop and execute a joint value creation roadmap and drive delivery.
• Collaborate with international teams for joint success.
• Develop and execute communication and strategy to secure and grow utilization of WEX solutions.
• Maintain current charge volume activity and accurate forecast information.
• Recommend strategies for improvement based on market research and competitor analysis.
• Attend applicable trade shows and engage senior leaders to build advocacy.

Skills

Relationship mgmt

Executive presence

Financial modeling

Data interpretation

Excel/Tableau

Spanish (nice to have)

Education

Bachelor’s Degree in business or related field

Tools

Excel

Tableau

Google Suite

Job description

About Team / RoleThe Senior Relationship Manager role is within the market-leading Global Travel division, working one of WEX’s most strategic accounts. Reporting to the Head of the Americas, Strategic leader, this exciting role requires someone with a strong Executive Presence, who can drive growth, effectively manage internal and external stakeholders, and develop deep productive relationships.

About Team / RoleThe Senior Relationship Manager role is within the market-leading Global Travel division, working one of WEX’s most strategic accounts. Reporting to the Head of the Americas, Strategic leader, this exciting role requires someone with a strong Executive Presence, who can drive growth, effectively manage internal and external stakeholders, and develop deep productive relationships.

How You’ll Make an Impact

• Leading commercial strategy, growth and goal delivery for premier Global Travel Accounts in the Americas (primary account in the US, and two other accounts, one in South America).
• Collaborating with our partners in a manner that creates opportunity for greater mutual value creation.
• Working closely with domestic and international leadership, go-to-market and account management teams, as well as Operations, Finance, Product, WEX Bank, and associated Lines of Business relationship management.
• Creating a joint value creation roadmap and moving both organizations toward delivery
• Collaborating tightly with international team members for joint success.
• Developing and executing on comprehensive communication, solution, commercial, consultation strategies that secure and grow utilization of WEX solutions and services globally.
• Maintaining current charge volume activity and accurate forecast information.
• Recommending strategies for improvement based on market research and competitor analysis.
• Attend applicable trade shows
• Engaging effectively with senior leadership at partner and customer organizations to secure trust, build mutual ambition and develop advocacy within various levels of those organizations.
• Establishing effective and complex commercial, technical, product and operational arrangements to enhance and secure WEX’s position while benefiting the partner organization’s success and mutual benefit of the relationship.
• Delivering against annual revenue growth plan in support of organization strategy and objectives.

Experience You’ll Bring

Professional And Technical Experience

• Bachelor’s Degree in business or related field preferred.
• 8+ years of experience in relationship management, supporting enterprise clients.
• MUST have payments industry knowledge and experience.
• Proficiency in financial modeling and data interpretation.
• Strong skills in Excel, Tableau Google Suite or equivalent tools
• Experience in the online travel agency industry is preferred.
• Ability to build and deliver multi-leveled presentations effectively, with strong communication and data story-telling that drives business impact.
• Ability to speak Spanish is a plus, but not required

Soft-skills

• Collaborative – Works effectively across functions, fostering strong partnerships with internal teams and external stakeholders. Proven ability to influence to drive results.
• Detail-oriented: Strong focus on organization and accuracy and quality of work.
• Resilient & Adaptable – Comfortable operating in a fast-changing payments landscape and handling complexity and ambiguity.
• Communication: Exceptional presentation skills; capable of commanding a room of senior executives and internal global leaders.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Pay Range: $120,700.00 - $150,500.00