Senior Relationship Banker - Grow Client Partnerships

M&T Bank; Buffalo (NY); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank in Buffalo, NY seeks a customer-focused sales professional to grow business through proactive outreach and portfolio management. You will engage with clients, understand their needs, and promote banking solutions while maintaining strong compliance and risk controls.

The role emphasizes relationship building with customers and centers of influence, with opportunities to cross-sell retail and business banking products at the branch level.

Qualifications

• High school diploma or GED with strong retail or service sales background.
• Excellent verbal communication and customer service ability.
• Strong time management and organizational skills.
• Demonstrated financial services product knowledge.
• Proficient with internet and basic technology.

Responsibilities

• Develop new customer relationships and expand existing ones through proactive sales.
• Actively manage relationships, identify sales opportunities, and assist with loan processes.
• Reach out to clients to follow up and progress development plans.
• Understand and explain bank products and services to customers.
• Attend community events and build referral networks with local partners.
• Ensure compliance with applicable risk controls and policies.

Skills

Verbal communication

Customer service

Time management

Interpersonal skills

Internet proficiency

Education

Associates degree

Notary public license

Job description

M&T Bank in Buffalo, NY seeks a customer-focused sales professional to grow business through proactive outreach and portfolio management. You will engage with clients, understand their needs, and promote banking solutions while maintaining strong compliance and risk controls.

The role emphasizes relationship building with customers and centers of influence, with opportunities to cross-sell retail and business banking products at the branch level.