Senior Relationship Banker: Drive Client Solutions

Bank of America; Orange Park (FL); On-site; USD 40,000 - 56,000; Full time

Job summary

Bank of America is hiring in the United States for a Personal Banker role focused on uncovering personal banking needs and offering solutions. You will balance service requests with in-person or inbound call activities, guiding clients to the right specialists and self-service options.

The role emphasizes building relationships, proactive follow-up, and compliant operations while delivering excellent client experiences.

Qualifications

• Minimum one year of sales experience in a client-centric environment.
• Confident in identifying solutions for client needs.
• Strong written and verbal communication skills.

Responsibilities

• Build and deepen client relationships by uncovering financial needs.
• Recommend banking products and connect clients to specialists.
• Educate clients on self-service tools and processes.
• Balance service requests with transactional activities and ensure compliance.

Skills

Active Listening

Communication

Relationship Building

Problem Solving

Time Management

Client Focus

Education

High School Diploma

Bachelor’s Degree in Business/Finance

Tools

Microsoft Office

Job description

Bank of America is hiring in the United States for a Personal Banker role focused on uncovering personal banking needs and offering solutions. You will balance service requests with in-person or inbound call activities, guiding clients to the right specialists and self-service options.

The role emphasizes building relationships, proactive follow-up, and compliant operations while delivering excellent client experiences.