Senior Relationship Banker: Client Growth & Solutions

Bank of America; Redmond (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Bank of America is hiring for a front-line role in its financial centers. You will serve as the first point of contact for clients, uncover personal banking needs, offer solutions, and connect clients with specialists.

Expect outbound calls, follow-up routines, and strong emphasis on exceptional client care. Responsibilities include helping clients with self-service options, maintaining compliance with regulatory requirements, and deepening relationships through platform services.

Qualifications

• Minimum of one year sales experience in a client-centric environment.
• Excellent written and verbal communication; able to engage clients in-person and by phone.
• Willing to obtain a notary commission within a few months of start date.
• Must be able to work weekends and/or extended hours.

Responsibilities

• Provide financial center clients with consumer and small business solutions and guidance.
• Educate clients on using self-service transactions.
• Leverage resources and processes to optimize client experience and accuracy.
• Follow established processes, laws, and guidelines for account activities.
• Manage client interactions and follow up with clients.

Skills

Active Listening

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Education

High School Diploma / GED

Associate's or Bachelor's in business/finance

Tools

Microsoft Office

Job description

Bank of America is hiring for a front-line role in its financial centers. You will serve as the first point of contact for clients, uncover personal banking needs, offer solutions, and connect clients with specialists.

Expect outbound calls, follow-up routines, and strong emphasis on exceptional client care. Responsibilities include helping clients with self-service options, maintaining compliance with regulatory requirements, and deepening relationships through platform services.