Senior Relationship Banker: Digital-First Client Partner

U.S. Bank; San Ramon (CA); On-site; USD 94,725,000 - 115,762,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and virtual channels while promoting digital-first banking solutions.

You will assess customers' needs, recommend products, and open accounts with accuracy, partnering with the branch team to deliver exceptional service. The role emphasizes proactive outreach, understanding customer goals, and delivering a consistent client experience in a regulated, compliant environment at a U.S.

Qualifications

• Proven ability to build and foster relationships with clients.
• Strong client service and interpersonal skills.
• Experience in engaging and communicating with clients.

Responsibilities

• Build relationships with clients through in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and digital services.
• Open new consumer and business accounts and process service requests.
• Proactively educate clients on digital products and self-service tools.
• Collaborate with branch team members to serve clients efficiently.

Skills

Relationship building

Customer service

Communication

Sales experience

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and virtual channels while promoting digital-first banking solutions.

You will assess customers' needs, recommend products, and open accounts with accuracy, partnering with the branch team to deliver exceptional service. The role emphasizes proactive outreach, understanding customer goals, and delivering a consistent client experience in a regulated, compliant environment at a U.S.