Senior Relationship Banker - Digital-First Client Advisor

US Bank; Charlotte (NC); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic term)

Short-term and long-term disability

401(k) and employer-funded retirement

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. The role centers on understanding client needs, educating them on deposit and loan products, and opening accounts with accurate processing.

A strong emphasis is placed on building trust and proactive outreach. Successful candidates typically bring five or more years in retail banking, excellent communication, and a comfort with digital self-service tools.

Qualifications

• Must have a high school diploma or equivalent.
• Typically five or more years of retail banking experience or similar training.
• Proven ability to build and foster client relationships.
• Strong communication and interpersonal skills.
• Experience with digital banking products and self-service channels.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Educates clients on deposit and loan products and services and recommends solutions.
• Opens new accounts and processes service requests and credit applications.
• Delivers a digital-first client experience across channels while maintaining accuracy.

Skills

Relationship building

Customer service

Communication

Sales experience

Digital banking

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. The role centers on understanding client needs, educating them on deposit and loan products, and opening accounts with accurate processing.

A strong emphasis is placed on building trust and proactive outreach. Successful candidates typically bring five or more years in retail banking, excellent communication, and a comfort with digital self-service tools.