Relationship Banker: Grow Client Finances & Solutions

Bank of America; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring at a financial center in the United States. The role focuses on serving as the first point of contact for clients, uncovering personal banking needs, and connecting clients with specialists.

You will support self-service and transactional activities while delivering exceptional client care. Responsibilities include proactive client outreach, relationship building, and compliant handling of accounts and inquiries.

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
• Strong written and verbal communications skills.
• Ability to learn and adapt to new information and platforms, handle ambiguity and changing circumstances.
• Willingness to work weekends and extended hours as needed.

Responsibilities

• Serve as the first point of contact for financial center clients, uncover personal banking needs and offer appropriate solutions.
• Assist clients with self-service transactions and platform tools, ensuring accuracy and customer satisfaction.
• Educate clients and train them on using self-service channels and digital tools.
• Proactively connect with clients through outbound calls and follow-up routines to deepen relationships.
• Open accounts and perform routine account maintenance while adhering to regulatory requirements.

Skills

Active Listening

Sales Experience

Relationship Building

Communication

Problem Solving

Time Management

Notary Commission

Education

High School Diploma or GED

Associate's/Bachelor's in Business or Finance (desirable)

Job description

Bank of America is hiring at a financial center in the United States. The role focuses on serving as the first point of contact for clients, uncovering personal banking needs, and connecting clients with specialists.

You will support self-service and transactional activities while delivering exceptional client care. Responsibilities include proactive client outreach, relationship building, and compliant handling of accounts and inquiries.