Senior Relationship Banker

Busey; Rantoul (IL); On-site; USD 57,308,000 - 64,472,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Employee stock purchase plan

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Wellness incentives

Employee assistance program

Job summary

Busey is hiring a Relationship Banker II to blend teller accuracy with personal banking expertise. You will build trust, greet customers, and guide them through financial solutions, while promoting bank products and maintaining compliance.

The role emphasizes cross-selling, loan support, and daily branch operations. Strong communication, math, and banking knowledge are essential in a fast-paced environment.

Qualifications

• Requires a High School diploma.
• 2 years of banking experience with lending responsibilities required.
• 1 year of previous training and/or combination of mentorship, military or management experience required.
• Pursuant to the SAFE Act, Relationship Bankers lending must maintain active NMLS registration.
• Requires knowledge of Microsoft Office.

Responsibilities

• Greet and engage customers in a friendly and professional manner, providing exceptional service to build lasting relationships.
• Serve as a trusted point of contact for customers, ensuring the highest level of service is provided.
• Develop and maintain strong customer relationships through personalized service and proactive outreach, assisting with both routine and complex banking needs.
• Provide guidance to customers on financial products and services that best meet their needs.
• Actively identify and promote all bank products and services.
• Open and manage personal and business accounts ensuring the account setup is accurate and compliant with regulatory requirements.
• Assist with account maintenance tasks, such as updating personal information, assisting with transfers, and processing check orders.
• Support customers with online and mobile banking services, ensuring they are comfortable and knowledgeable about digital banking tools.
• Process and assist with customer loan applications, including personal loans and home equity lines of credit.
• Balance cash drawer and ensure transactions are accurately recorded and processed.
• Ensure compliance with all bank policies, procedures, and regulatory requirements, particularly in relation to financial transactions and customer interactions.
• Monitor and detect any suspicious or potentially fraudulent activity, escalating issues to management and other departments as appropriate.

Skills

Sales

Customer service

Communication

Lending knowledge

Education

High School diploma

2 years banking experience with lending responsibilities

1 year of training/mentorship/management experience

Tools

Microsoft Office

Job description

Busey is hiring a Relationship Banker II to blend teller accuracy with personal banking expertise. You will build trust, greet customers, and guide them through financial solutions, while promoting bank products and maintaining compliance.

The role emphasizes cross-selling, loan support, and daily branch operations. Strong communication, math, and banking knowledge are essential in a fast-paced environment.