Senior Registration Lead — Growth & Advancement

St. Peter's Health Partners; City of Troy (NY); On-site; USD 38,000 - 50,000; Full time

Job summary

St. Peter's Health Partners in Troy, NY seeks a Sr. Receptionist (Sr. Registration Associate) to coordinate front-end operations for a medical practice. You will handle scheduling, registration, check-in/out, and revenue-cycle activities with a focus on accuracy and service excellence.

Reporting to office leadership, you will mentor staff, manage daily staffing, and ensure HIPAA compliance while delivering outstanding patient experiences in a fast-paced environment. Weekend coverage not required.

Qualifications

• Strong leadership and supervisory capabilities.
• Proven customer service experience in a high-volume setting.
• Ability to manage multiple priorities under deadline pressure.

Responsibilities

• Schedule and register patients; check‑in and check‑out.
• Enter charges and process end-of-day tasks.
• Coordinate front-end functions to support revenue cycle metrics.
• Handle incoming calls and direct to appropriate staff.
• Maintain patient confidentiality per HIPAA.

Skills

Strong leadership

Customer service

Multitasking

Microsoft Office

Medical office experience

Education

High School Diploma/Equivalent

Tools

Electronic Medical Record (EMR)

Job description

St. Peter's Health Partners in Troy, NY seeks a Sr. Receptionist (Sr. Registration Associate) to coordinate front-end operations for a medical practice. You will handle scheduling, registration, check-in/out, and revenue-cycle activities with a focus on accuracy and service excellence.

Reporting to office leadership, you will mentor staff, manage daily staffing, and ensure HIPAA compliance while delivering outstanding patient experiences in a fast-paced environment. Weekend coverage not required.