Senior Refurbishment Technician

We Sell Cellular; Edgewood (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

We Sell Cellular is seeking a Senior Refurbishment Technician in New York, NY. The role involves operating, repairing, and upgrading cell phones using established procedures and assisting in new process development.

You will train new staff, monitor output, create Excel worksheets, and help optimize refurbishment workflows while maintaining quality and safety standards.

Qualifications

• Ability to coach and train others.
• Good analytical skills and attention to detail.
• Ability to coordinate work to meet customer needs.
• Knowledge of refurbishing processes and equipment.

Responsibilities

• Train and coach new employees on refurbishment processes.
• Monitor process control for self and team members.
• Create and update Excel workbooks and Standard Work docs.
• Maintain inventory, meet customer deadlines, and ensure safety.

Skills

Coaching

Analytical skills

Team coordination

Cell phone refurbishment

Excel basics

Attention to detail

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Refurbishment Technician

6 days ago Requisition ID: 1003

Job purpose

The Senior Refurbishment Technician is responsible for operating and repairing equipment necessary to repair, polish or upgrade cell phones using established work procedures or creating new procedures if necessary. In addition to the Refurbishment Technician responsibilities the Senior Refurbishment Technician is responsible for training new employees, monitoring process control of new employees, creating and updating Excel worksheets, monitoring output and developing new ideas to become more efficient.

Duties and responsibilities

• Training and coach new employees
• Monitoring process control for self and others
• Creating and updating Excel workbooks
• Creating Standard Work documentation and/or videos
• Developing new ideas to improve output and processes
• Learn new machine process and assist in development of new machine set-up
• Maintain inventory control of Refurbishment area
• Meet customer deadlines and needs
• Proper use & repair of gluing machines
• Proper use & repair of polishing machines
• Monitoring phones and processes to minimize damage
• Follow standard procedures to maximize output
• Inspect phones for grade and damage
• Maintain a clean, organized work place
• Operate and repair all equipment safely
• Daily maintenance of equipment
• Repair machines and equipment with electric motors and controls
• Diagnose failed equipment and determine appropriate corrective action
• Other Refurbishment duties as assigned
• Ability to work over-time is a plus
• Ability to update Excel worksheets

Qualifications

• Ability to coach and train others
• Good analytical skills
• Coordinate work to meet customer expectations
• Ability to develop process controls
• Ability to understand the test and grading processes and system
• Excellent interpersonal skills
• Ability to repair, polish and upgrade cell phones
• Ability to operate refurbishment equipment
• Ability to repair all machines used in the remanufacturing process for Repair or Polishing including but not limited too; electric motors, controls, and diagnose failed equipment
• Excellent attention to detail
• Ability to maintain an upbeat and positive attitude
• Ability to work independently and on a team in a fast-paced environment
• Bilingual (Spanish/English) a plus
• Good personal grooming habits
• Detail-oriented

Working conditions

Refurbishment of cell phone area. Must be able to be "on-your-feet" all day.

Physical requirements

Able to stand for long periods of time doing refurbishment tasks with few breaks. Must be flexible and ability to lift 30 pounds.