Computer Repair Technician

Ingram Micro, Inc.; Plainfield (IN); On-site; USD 28,000 - 33,000; Full time

Job summary

Ingram Micro, Inc. is seeking a Computer Repair Technician to diagnose, repair, test, and optimize a range of electronic devices, including laptops, desktops, tablets, and mobile devices.

The role focuses on hands‑on repair, troubleshooting, and quality control in a fast‑paced environment. The successful candidate will read engineering specs, follow repair procedures, and document results while collaborating with engineering and operations teams to ensure customer satisfaction and timely

Qualifications

• High School Diploma, GED, or equivalent required.
• Associate degree, technical certification, or related coursework preferred.
• Minimum of 2–3 years of experience in electronics repair, technical support, device refurbishment, manufacturing, or related technical field.
• Experience performing hardware repairs, component replacements, and device testing.
• Working knowledge of PCs, laptops, tablets, mobile devices, and related technologies.

Responsibilities

• Diagnose, troubleshoot, repair, and test electronic assemblies, sub-assemblies, and end-user devices.
• Perform hardware repairs and replacements, including screens, batteries, memory, storage drives, keyboards, and other components.
• Execute system upgrades, software installations, firmware updates, and device optimization activities.
• Utilize diagnostic tools, testing equipment, schematics, and documentation to identify and resolve issues.
• Conduct functional testing, calibration, and quality inspections to ensure performance and reliability.

Skills

Troubleshooting

Electronics repair

PCs & devices

Reading schematics

Team collaboration

Education

High School Diploma

Associate degree or technical certification

Tools

Diagnostic tools

Testing equipment

Repair tools

Job description

Computer Repair Technician

Shift Hours: M-F 8am-4:30pm

Hourly Rate: $20.00 + Bonus

Position Summary

Are you passionate about technology, troubleshooting, and hands‑on device repair? We are seeking an experienced Computer Repair Technician to diagnose, repair, test, and optimize a variety of electronic devices, including laptops, desktops, PCs, tablets, mobile devices, and related hardware.

Key Responsibilities

• Diagnose, troubleshoot, repair, and test electronic assemblies, sub‑assemblies, and end‑user devices.

• Perform hardware repairs and replacements, including screens, batteries, memory, storage drives, keyboards, and other components.

• Execute system upgrades, software installations, firmware updates, and device optimization activities.

• Utilize diagnostic tools, testing equipment, engineering specifications, schematics, blueprints, and technical documentation to identify and resolve issues.

• Conduct functional testing, calibration, and quality inspections to ensure products meet performance and reliability standards.

• Document repair activities, testing procedures, and results accurately within designated systems.

• Analyze test data and provide recommendations for corrective actions when needed.

• Adhere to established quality, safety, and operational procedures.

• Collaborate with engineering, operations, and technical support teams to resolve complex repair issues.

• Maintain productivity and quality standards in a fast‑paced repair and refurbishment environment.

What Success Looks Like

• Consistently delivers high‑quality repairs with minimal rework.

• Accurately diagnoses hardware and software issues across multiple device platforms.

• Meets productivity, turnaround time, and quality metrics.

• Demonstrates strong attention to detail and commitment to customer satisfaction.

• Contributes to continuous process improvement and operational efficiency.

What We’re Looking For

• Strong troubleshooting and problem‑solving abilities.

• Experience repairing consumer electronics, laptops, desktops, tablets, or mobile devices.

• Ability to read and interpret technical documentation, schematics, and engineering specifications.

• Familiarity with diagnostic tools, testing equipment, and repair methodologies.

• Excellent organizational skills and attention to detail.

• Ability to work independently while collaborating effectively within a team environment.

• Strong verbal and written communication skills.

Required Qualifications

• High School Diploma, GED, or equivalent required.

• Associate degree, technical certification, or related coursework preferred.

• Minimum of 2–3 years of experience in electronics repair, technical support, device refurbishment, manufacturing, or a related technical field.

• Experience performing hardware repairs, component replacements, and device testing.

• Working knowledge of PCs, laptops, tablets, mobile devices, and related technologies.

Preferred Qualifications

• Experience in production, repair depot, refurbishment, or electronics manufacturing environment.

• Industry certifications such as CompTIA A+, electronics repair certifications, or equivalent technical credentials.

• Experience with quality control processes and documentation systems.

• Familiarity with inventory management and repair tracking systems.

Why Join Us?

Join a team where technology, innovation, and continuous learning drive success. You’ll have the opportunity to work with a wide range of devices and technologies while developing valuable technical skills in a collaborative and growth‑oriented environment.