Senior Refrigeration Service Technician - Austin, TX

TDIndustries; Austin (TX); On-site; USD 50,000 - 85,000; Full time

Job summary

An established industry player is seeking a Senior Commercial Service Technician to provide exceptional technical support and training in the commercial refrigeration and HVAC sector. This role involves diagnosing, repairing, and maintaining various industrial and commercial equipment, ensuring optimal performance and customer satisfaction. With a strong emphasis on professional development, the company fosters a supportive environment where employees are valued as partners. Join a team recognized as one of the best places to work, where your skills will contribute to the success of diverse projects across various essential institutions.

Qualifications

• 4+ years of experience in Commercial Refrigeration & Restaurant Service.
• Must possess required registrations and certifications.

Responsibilities

• Diagnose and repair refrigeration and HVAC systems.
• Provide technical support and training to service technicians.

Skills

Troubleshooting

Diagnosing

Repairing HVAC equipment

Customer Relationship Management

Communication Skills

Technical Support

Education

High School Diploma or GED

Two-year technical degree

Tools

Refrigeration equipment

HVAC systems

Service vehicle

Job description

Job Summary

Our Senior Commercial Service Tech (Commercial Refrigeration & Restaurant Technician) serves as a front-line resource to service technicians through technical support and provides guidance and training to other technicians. Responsible for troubleshooting, diagnosing, repairing and maintenance of industrial or commercial cooking, refrigeration and/or HVAC equipment (to include both hot-side and cold-side systems).

Company Overview

Established in 1946, TDIndustries has developed into one of America's premier Mechanical Construction and Facility Services companies serving clients through the full life-cycle of a facility, to include engineering, construction, operations and maintenance. For 70 years, our employee-owned company has provided innovative services that optimize the performance of world-class mechanical and electrical systems that serve health-care facilities, hotels, schools, sports arenas, mission critical facilities and industrial complexes and other essential institutions.

Our employees, whom we call “Partners” are the heart of our success and what sets us apart from our competitors. FORTUNE Magazine recognized TDIndustries as one of the "100 Best Places to Work", "Top 50 Training Organizations" and "Top 30 Companies to Retire From" due to our solid commitment to the personal and professional development of each employee.

Essential Duties

• Diagnose refrigeration and HVAC system performance through observation, testing and setup as required by trade/position and type/size of equipment to include: ice machines, reach in cooler/freezer, walk in cooler/freezer, make line, cold cases, MAU’s, exhaust fans and up to 20 Ton Unitarian equipment.
• Performs disassembly and reassembly of industrial or commercial cooking, refrigeration and/or HVAC equipment to perform troubleshooting, planned maintenance and inspections as indicated in the service agreement.
• Completes service contracts, quoted projects and demand service calls as directed.
• Develops long-term relationships with customers and explains work performed to the customer's satisfaction.
• Communicates and documents project status to all project stakeholders.
• Serves as a front-line resource to service technicians through technical support.
• Coordinates the work of subcontractors, and trains and provides guidance to technicians.
• Coordinates multi-tech jobs, and accomplishes multiple tasks on multiple projects with minimal impact, if any, between projects.
• Reviews job contract specifications and assists with installation plan. Coordinates work so it aligns with the project and start-up schedule.
• Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
• Maintains equipment, tools, and inventory stock on service vehicle.

Minimum Requirements

• Minimum of 4+ years of Commercial Refrigeration & Restaurant Service Technician experience
• High School Diploma or GED required.
• Two-year technical degree in related field is preferred.
• Must possess required registrations, professional licenses and/or certifications as required by the position.
• Ability to troubleshoot, diagnose and repair the following:
  • Ice Machines,
  • Reach-in & Walk-In Coolers
  • Reach-In & Walk-In Freezers
  • Make Line
  • Supermarket Cases and Supermarket Racks.
• Must have advanced knowledge of service processes, techniques and codes.
• Experience with graphic design, schematics and blue prints.
• Performs as a self-managed individual.
• Professional demeanor, solid interpersonal skills with good written and oral communication capability.
• Demonstrates strong business ethics at all times.

TDIndustries is an Equal Opportunity Employer. TDIndustries recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/ Females/ Protected Veterans/ Disabled