Senior Refining Process Advisor & Field SME

Jobtailor; Louisiana (MO); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor is seeking a senior engineering professional to provide advanced technical support for downstream refining processes across the Texas/Gulf Coast region. The role acts as a field SME, collaborating with Service Delivery, Sales, and Technology teams to design technical job programs and deliver on‑demand process support.

The candidate will conduct technical audits, deliver trainings, and lead projects while mentoring developing team members.

Qualifications

• Bachelor's degree in Engineering (Chemical Engineering preferred).
• 15+ years of downstream refining experience, including 10+ years in refining process applications.
• Strong knowledge of crude process units, related chemical technologies, digital tools, and industry standards.
• 10+ years of field, operations, or application support experience within refining process technologies.
• Ability to work independently while collaborating within multi‑disciplinary teams.
• Clear verbal and written communication of complex technical concepts.
• Willingness to travel up to 50% based on customer and operational needs.
• Provide technical mentorship and support for developing team members.
• Available for on‑call support outside normal business hours.
• Proven ability to lead, plan, coordinate, and deliver projects and programs.

Responsibilities

• Provide advanced technical support across assigned accounts within Texas/Gulf Coast regions.
• Serve as a field SME for process technologies and applications.
• Collaborate with Service Delivery, Sales, and Technology teams to design technical job programs.
• Provide on‑demand technical support for process applications.
• Build strong relationships with customer stakeholders.
• Conduct annual technical audits and health checks for assigned accounts.
• Deliver technical presentations and training sessions for customers and internal teams.
• Perform job hazard and incident potential assessments to ensure safe application of process technologies.
• Lead special projects, product line initiatives, and other responsibilities assigned by the business.

Skills

Refining process expertise

Project leadership

Technical mentoring

Client communication

Field support

Travel readiness

Audits & health checks

Training delivery

Education

Bachelor's degree in Engineering

Job description

Jobtailor is seeking a senior engineering professional to provide advanced technical support for downstream refining processes across the Texas/Gulf Coast region. The role acts as a field SME, collaborating with Service Delivery, Sales, and Technology teams to design technical job programs and deliver on‑demand process support.

The candidate will conduct technical audits, deliver trainings, and lead projects while mentoring developing team members.