Senior Recovery Analyst I

CoxHealth; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement with Employer Match

Job summary

CoxHealth in Springfield, Missouri, is seeking a Senior Recovery Analyst I to manage complex adjustments and oversee underpayments across multiple departments. This role emphasizes accuracy, collaboration, and leadership within the Claims team.

You will process adjustment requests via email, reports, or the CORE claim adjudication system and mentor team members while supporting clinical high-dollar audits conducted with vendors.

Qualifications

• High school diploma or equivalent required.
• 3–5 years related experience required.
• Strong communication skills and ability to work independently and in teams.

Responsibilities

• Handle complex adjustments from multiple departments.
• Process adjustment requests via emails, reports, or the CORE claim adjudication system.
• Mentor team members in the Claims Department and support audits with vendors.

Skills

Verbal & written communication

Independent & collaborative work

Self starter

Computer systems proficiency

Education

High School Diploma or Equivalent

Job description

Facility: CoxHealth Plans: 3200 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1751 CHP Claims Scheduled Weekly Hours: 40 Hours: 7:00 AM - 5:00 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas.

The organization includes six hospitals, 5 ERs, and over 80 clinics.

CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Job Description

The Senior Recovery Analyst I is responsible for complex adjustments. The Senior Recovery Analyst I is responsible for all over and underpayments received from multiple departments. Processes adjustment requests through e-mails, a report, or through the CORE claim adjudication system. The Senior Recovery Analyst I facilitates clinical high dollar audits with vendors. The Senior Recovery Analyst I will serve as a mentor to the team members of the Claims Department.

Education

• Required: High School Diploma or Equivalent

Experience

• Required: 3-5 Years Related Experience

Skills

• Excellent verbal and written communication skills.
• Able to work independently and collaboratively in teams.
• Self starter.
• Proficient in using computers and computer systems.

Licensure/Certification/Registration

• N/A

Are you ready to make a meaningful impact in your community? At CoxHealth, we don’t just provide medical services; we've created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non-clinical capacity, CoxHealth has the perfect position for you! CoxHealth is the region’s employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients.

OUR MISSION

To improve the health of the communities we serve.

OUR VISION

To be the best for those who need us.

OUR VALUES

Safety, compassion, respect, and integrity.

CoxHealth is the area leader in health care and community involvement, with six hospitals, more than 80 clinics, five ERs and more than 14,000 employees throughout southwest Missouri. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we’re here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day.

Thank you for choosing CoxHealth.