Senior Real Estate Client Services Leader (Multi-Office)

Franklin Street; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision benefits

401(K)

Paid time off

Holiday pay

Job summary

Franklin Street in Tampa, FL is seeking a Client Services Senior Manager to lead centralized Client Services teams across multiple offices, balancing individual production with operational oversight in a fast-paced real estate environment.

The role encompasses transaction management, client support, data integrity, and reporting. Requires 7+ years of real estate admin or client services experience and a bachelor’s degree. Leadership and collaboration are essential.

Qualifications

• 7+ years of administrative, Client Services, transaction coordination, or related real estate experience.
• Bachelor's degree preferred.
• Strong organization, solutions-oriented approach, and ability to balance individual and team responsibilities.

Responsibilities

• Lead centralized Client Services across multiple offices; serve as primary contact for questions and process guidance.
• Coordinate assignment and prioritization of requests based on deadlines, workload, and capacity.
• Ensure accuracy and adherence to company processes; review work before delivery when appropriate.
• Manage creation and maintenance of client files, reporting, and transaction documentation.
• Support marketing and property-related efforts with content creation and materials.

Skills

Real estate experience

Client Services

Microsoft Office

Leadership

Education

Bachelor's degree

Tools

Transaction software

Job description

Franklin Street in Tampa, FL is seeking a Client Services Senior Manager to lead centralized Client Services teams across multiple offices, balancing individual production with operational oversight in a fast-paced real estate environment.

The role encompasses transaction management, client support, data integrity, and reporting. Requires 7+ years of real estate admin or client services experience and a bachelor’s degree. Leadership and collaboration are essential.