Senior Rail Maintenance Leader for Fleet Reliability

Massachusetts Bay Transportation Authority (MBTA); Newton Lower Falls (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

The MBTA is seeking a Superintendent of Rail Maintenance to lead repair, inspection, and maintenance across Heavy Rail and Light Rail fleets. You will partner with the Deputy Director of Maintenance to implement plans, set priorities, and optimize vehicle availability for service.

Lead a team of maintenance, supervisory, technical, and engineering staff, while driving reliability, safety, and efficiency across facilities in the Boston area.

Qualifications

• 5 years of progressively responsible experience in transportation equipment repair and maintenance and/or the administration, management, or oversight of the maintenance and repair of a fleet of transportation vehicles.
• 1 year of experience in a supervisory and/or lead capacity.
• Effective organizational, analytical, problem-solving, and decision-making skills.
• Working knowledge of Microsoft Word, Excel, PeopleSoft, database applications, or similar business systems.
• Ability to supervise, lead, and work effectively with a diverse workforce.
• Ability to provide internal and external customers with courteous, professional, and responsive service.
• Excellent customer service, communication, and conflict-resolution skills.
• Ability to comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, and other job-related communications in English.
• Ability to work any and all shifts and/or locations as assigned or directed.

Responsibilities

• Oversee all aspects of the assigned Heavy Rail or Light Rail carhouse, including maintenance operations, personnel, budget, training, labor relations, safety, security, and facility performance.
• Direct and supervise personnel assigned to the carhouse, including maintenance, supervisory, technical, and engineering staff.
• Develop, implement, and monitor performance measures and evaluation criteria to assess the effectiveness of maintenance operations, workforce productivity, fleet availability, and service support.
• Maintain a thorough understanding of the MBTA Safety Plan and ensure compliance with all responsibilities applicable to the position and assigned facility.
• Measure operating results against established objectives, performance goals, service levels, cost targets, staffing plans, and resource requirements to ensure the timely, efficient, and cost-effective completion of maintenance work.
• Develop and implement maintenance strategies, procedures, and operational improvements designed to increase fleet reliability, vehicle availability, productivity, and overall service performance.
• Develop, implement, and monitor preventive and corrective maintenance programs and procedures for assigned rail vehicles to reduce failures and improve reliability.
• Establish daily maintenance priorities and ensure supervisory staff clearly communicate employee assignments, expected work completion, and anticipated vehicle returns to service.
• Monitor vehicle status, out-of-service conditions, repeat failures, scheduled inspections, deferred work, and other maintenance conditions that may impact fleet availability.
• Coordinate with Vehicle Engineering, Materials, Training, Operations, Safety, and other departments to resolve technical, operational, staffing, and resource issues affecting maintenance performance.
• Ensure maintenance work, inspections, repairs, and vehicle releases are performed in accordance with established procedures, engineering requirements, safety standards, and applicable regulations.
• Enforce the facility security plan and ensure compliance with applicable security procedures and requirements.
• Respond to inquiries from customers, vendors, employees, and other stakeholders in a courteous and professional manner.
• Drive an Authority or personal vehicle, when authorized, to visit work locations and respond to emergencies, operational needs, or special events as required.
• Respond or report to work, as directed by supervisory personnel, during emergencies, extreme weather conditions, service disruptions, or other abnormal conditions that may impact service or the safety of service twenty-four (24) hours per day, seven (7) days per week.
• Assist in the management of the workforce by ensuring the fair and consistent application of and strict adherence to Authority rules, regulations, policies, procedures, and applicable collective bargaining agreements, including policies related to Equal Employment Opportunity, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation.
• Uphold the rights and interests of the Authority while building and maintaining effective working relationships with employees, labor representatives, and management.
• Perform related duties, assignments, and special projects as required

Skills

Maintenance leadership

Budget management

Safety compliance

Problem solving

English communication

Education

Bachelor's degree in Engineering

Bachelor's degree in Business Administration

Bachelor's degree in Transportation Management

Tools

Microsoft Word

Excel

PeopleSoft

Database applications

Job description

The MBTA is seeking a Superintendent of Rail Maintenance to lead repair, inspection, and maintenance across Heavy Rail and Light Rail fleets. You will partner with the Deputy Director of Maintenance to implement plans, set priorities, and optimize vehicle availability for service.

Lead a team of maintenance, supervisory, technical, and engineering staff, while driving reliability, safety, and efficiency across facilities in the Boston area.