Senior R&D Tools Engineer (Jira/Confluence)

Arctic Wolf; United States; Remote; USD 54,000 - 176,000; Full time

Benefits offered by this job

Equity

Flexible time off

401k match

Career development

Private benefits

Job summary

Arctic Wolf is seeking an experienced R&D Tools Senior Developer to maintain and enhance Jira/Confluence environments for R&D and Product teams. You will administer projects, configure workflows, and lead new tool implementations across cross-functional teams.

You will collaborate with IT and R&D to ensure tooling meets evolving lab needs, build dashboards, and support tool adoption in a fast-changing security operations landscape.

Qualifications

• Experience as Jira Administrator with customization of Jira projects and workflows.
• Experience with Jira Cloud across multiple teams is a plus.
• Experience maintaining Github Organizations or administration of other source control products.
• Experience with AWS, Azure, GCP or VMware is an asset.
• Ability to construct advanced dashboards using Jira and Confluence filters.
• Understanding of user and group management through Atlassian Access.
• Ability to work in a dynamic agile environment and meet deadlines.

Responsibilities

• Build/admin/support projects within Jira.
• Lead end-to-end implementation of new tools within R&D.
• Drive adoption of Jira, Confluence, Github and other tools.
• Participate in tooling discussions as a SME and provide recommendations.
• Review tool implementations for best practices and improvements.
• Administer Jira and Confluence configurations for evolving needs.
• Support R&D tool suite including Jira, Confluence, Github.
• Collaborate with IT to tailor tools for R&D/Product teams.
• Document functionality and identify continued improvement areas.
• Coordinate with Training to develop user training on tools.
• Maintain Jira projects, workflows, and permissions in Cloud.
• Define Confluence page structure and permissions templates.

Skills

Jira administration

Jira Cloud expertise

GitHub administration

AWS/Azure/GCP

Jira dashboards

Atlassian Apps

Agile environment

Tools

Jira

Confluence

GitHub

Atlassian Access

Job description

Arctic Wolf is seeking an experienced R&D Tools Senior Developer to maintain and enhance Jira/Confluence environments for R&D and Product teams. You will administer projects, configure workflows, and lead new tool implementations across cross-functional teams.

You will collaborate with IT and R&D to ensure tooling meets evolving lab needs, build dashboards, and support tool adoption in a fast-changing security operations landscape.