Senior Platform Jira Administrator

Raytheon; Marlborough (MA); On-site; USD 110,000 - 160,000; Full time

Job summary

Raytheon is seeking a Jira Administrator to join the DevSecOps team on-site in Marlborough, MA (or Tewksbury, MA). The role focuses on user management, workflow customization, and cross-project standardization within Jira across IS and unclassified environments.

Ideal candidates will have 5+ years in Jira administration, scripting (Groovy/JavaScript), and SDLC knowledge, with the ability to obtain Interim Secret clearance. This is a full-time, on-site position requiring U.S. citizenship.

Qualifications

• Typically requires a STEM degree and 5+ years of prior relevant experience.
• Experience as a Jira Administrator, configuring workflows, permissions, and issue types.
• Experience with Jira automation features and scripting languages such as Groovy or JavaScript.
• Experience with Software Development Lifecycle (SDLC) processes, especially scripting.
• Experience with Jira dashboards and the Structure plugin.
• Experience with configuration management tools (e.g., Git, GitLab).
• Experience with Agile and Scrum principles for Jira workflows.
• Ability to obtain and maintain a U.S. Government Interim Secret clearance; U.S. citizenship required.

Responsibilities

• Oversee user accounts and permissions across Jira platforms.
• Ensure consistency and standardization across Jira projects and IS/unclassified environments.
• Perform regular system maintenance for performance and reliability.
• Provide direct user support and training as needed.
• Design and maintain Jira workflows, permissions, and project structures.
• Assist with system upgrades to ensure smooth transitions.
• Manage integrations with Confluence, GitLab, and other DevOps tools.
• Implement and maintain plugins like Structure, ScriptRunner, and JSU Automation.
• Develop dashboards, reports, and queries to meet reporting needs.
• Create and maintain comprehensive documentation of configurations and processes.
• Monitor system performance to address issues proactively.
• Develop scripts to automate processes and improve functionality.
• Refactor implementations to align with best practices.

Skills

User management

Workflow customization

Troubleshooting

System maintenance

Scripting (Groovy/JavaScript)

Agile/Scrum understanding

Documentation

Data reporting

Configuration management

Refactoring

Education

Bachelor's degree in STEM

Tools

Confluence

GitLab

Structure plugin

ScriptRunner

JSU Automation

Job description

Date Posted: 2026-09-11

Country: United States of America

Location: US-MA-MARLBOROUGH-MA2 ~ 1001 Boston Post Rd ~ BLDG 2

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type: DoD Clearance: Secret

Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

We are looking for a driven and talented individual contributor to become a part of our DevSecOps Team, an essential component of our software development and delivery framework, as a Jira Administrator. In this role, you will collaborate closely with the Radar Digital Product Line (RDPL) programs to develop and implement solutions across multiple Jira servers, working together with the Platform Engineering team to identify and establish solutions that function effectively within a shared server environment used by programs across one of the largest Information System (IS) in the Northeast.

The Department’s mission is to provide world class Radar Software to be used in military systems deployed at sea and on land. Our software teams employ an Agile Scrum process to rapidly design, code, integrate and test capabilities on a continuous basis into a mature solution for our customers.

This position is full-time on-site in Marlborough Massachusetts or Tewksbury Massachusetts

What You’ll Do

• User Management: Oversee user accounts and permissions, including onboarding and offboarding to EIM/AD groups.
• Consistency Across Jira Projects: Ensure alignment and standardization across all Jira projects (both unclassified and IS), including maintaining and updating synchronization automation for configurations and issues.
• System Maintenance: Perform regular system maintenance to ensure optimal performance and reliability.
• Troubleshooting and Support: Provide direct user support, resolve issues, answer questions, and offer training as needed.
• Workflow Customization: Design, implement, and maintain workflows, permissions, and project structures tailored to program-specific needs.
• Upgrade Support: Assist with system upgrades to ensure smooth transitions and minimal disruptions.
• Tool Integration: Manage integrations with other tools like Confluence, GitLab, and other DevOps platforms.
• Customizations and Enhancements: Implement customizations and address enhancement requests to improve system functionality, including leveraging plugins such as Structure, Project Configurator, ScriptRunner, and JSU Automation.
• Data Management and Reporting: Develop and maintain dashboards, reports, and queries to meet reporting needs and provide actionable insights.
• Documentation: Create and maintain comprehensive documentation for system configurations, processes, and user guides.
• System Monitoring: Monitor system performance to proactively address potential issues.
• Scripting: Develop and maintain scripts to automate processes or enhance functionality.
• Refactoring: Refactor existing implementations to align with software development best practices, as approved.

Qualifications You Must Have

• Typically requires a degree in Science,Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.
• Experience as a Jira Administrator, including configuring workflows, permissions, and issue types to meet project requirements.
• Experience in Jira automation features and scripting languages such as Groovy (for ScriptRunner) or JavaScript.
• Experience with Software Development Lifecycle (SDLC) processes, especially related to scripting languages.
• Experience with Jira dashboards and the Structure plugin.
• Experience with configuration management tools (e.g., Git, GitLab).
• Experience with Agile and Scrum principles for supporting workflows and team processes within Jira.
• The ability to obtain and maintain a U. S. Government issued Interim Secret security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Strong analytical thinking for troubleshooting and resolving Jira configuration or integration issues.
• Knowledge of CI/CD pipelines and tools such as Jenkins or GitLab CI/CD.
• Experience managing multiple Jira instances in complex environments.
• Understanding of project management principles to align Jira configurations with organizational goals.
• Strong grasp of Agile/Scrum principles to configure Jira for iterative development (e.g., sprints, Kanban boards, backlog grooming).
• Skills to create and manage custom