Senior Quality Manager — QMS & Continuous Improvement

PSG, a Dover company; Cincinnati (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

PSG Hydro Cincinnati is seeking a Quality Manager to lead the site quality function, overseeing manufacturing, customer, and supplier quality along with the QMS. The role builds a proactive, data-driven culture to prevent defects, improve reliability, and reduce cost of poor quality.

You will own the QMS, drive audits and CAPA, lead cross-functional problem solving, and partner with Engineering and NPD to embed quality in development. Strong leadership and hands-on quality tools are essential.

Qualifications

• Bachelor's degree in Engineering or related technical field.
• 7+ years in Quality, Manufacturing Quality, Supplier Quality, or Quality Systems with 2+ years leading people.
• Experience leading a manufacturing quality function in technical/industrial environment.
• Hands-on experience with PFMEA, control plans, APQP/PPAP or equivalent quality planning methods, capability studies, root cause analysis, 8D, 5 Why, SPC, and CAPA management.

Responsibilities

• Lead the Cincinnati Quality team with direction, coaching, prioritization, and accountability across customer, manufacturing, supplier quality, QMS, and CAPA processes.
• Own and improve the site QMS, including procedures, document control, internal audits, reviews, calibration, CAPAs, quality alerts, and audit readiness.
• Drive measurable quality improvements using data from customer complaints, RMAs, audits, rework, and supplier performance.
• Lead customer quality processes including complaints, CAR/CAPA responses, audits, and cross-functional problem solving for key accounts.
• Support operations by preventing manufacturing quality issues and ensuring effective quality controls before product reaches customers.
• Collaborate with Engineering and NPD to embed quality planning into product development and change control.
• Ensure supplier changes are documented, risk-assessed, and traceable to QMS requirements during regulatory processes.

Skills

Leadership

Communication

Problem solving

Data analysis

Quality systems knowledge

Education

Bachelor's degree in Engineering

Tools

PFMEA

Control Plans

8D/PDCA

Power BI

Oracle ERP

MES

Job description

PSG Hydro Cincinnati is seeking a Quality Manager to lead the site quality function, overseeing manufacturing, customer, and supplier quality along with the QMS. The role builds a proactive, data-driven culture to prevent defects, improve reliability, and reduce cost of poor quality.

You will own the QMS, drive audits and CAPA, lead cross-functional problem solving, and partner with Engineering and NPD to embed quality in development. Strong leadership and hands-on quality tools are essential.