Senior Quality & Maintenance Business Analyst

Schneider Electric; Franklin (TN); Hybrid; USD 102,000 - 152,000; Full time

Benefits offered by this job

Medical insurance

Flexible work arrangements

Paid time off

Job summary

Schneider Electric in the United States is seeking a Senior Quality & Maintenance Business Analyst to drive the ERP transformation, deploying SAP across North America plants and aligning QA & maintenance processes.

You will work with an agile mindset, lead requirement gathering, manage stakeholder workshops, and ensure site readiness as the project transitions from legacy systems.

The role offers travel up to 50%, flexible work arrangements, and a comprehensive Total Rewards program.

Qualifications

• Bachelor’s degree in supply chain, manufacturing/industrial engineering, business or related field.
• 3–5 years of experience in customer service & quality with experience in plant maintenance operations.
• 3+ years of experience in quality processes within manufacturing plants (incoming, in-process, final) & maintenance.

Responsibilities

• Lead identification of Quality & Maintenance requirements and development of the SAP backlog.
• Serve as a Change Agent, supporting the Product Owner in ERP legacy-to-future state issues.
• Manage transfer of SAP knowledge to Key Users, data owners, and local management team.
• Identify and understand stakeholder needs; capture user feedback for enhancements.
• Lead stakeholder workshops and create/end-to-end process flows for manufacturing plants.

Skills

Quality & Maintenance

Data analysis

Change management

Leadership

Communication

Education

Bachelor’s degree (supply chain / manufacturing / industrial engineering / business)

Tools

SAP

Job description

Are you interested in joining a fast-paced team that provides you with the opportunity to travel and network across the business as you build your career? An exciting opportunity for a Senior Quality & Maintenance Business Analyst opened with the ERP Business Transformation program as we deploy SAP across North America plants. The primary responsibility of this position is to ensure a successful transformation for the business, specifically in Quality & Maintenance as we move away from legacy systems into the future state, utilizing the latest version of SAP. Additionally, you will work with an agile mindset and a focus on continuous improvement to add value to Global Supply Chain.

What will you do?

• Lead in the identification of Quality & Maintenance business requirements and development of the customer story backlog for SAP.
• Serve as a Change Agent, supporting the Product Owner in resolving issues between legacy and future state ERP systems
• Manage transfer of SAP knowledge to Key Users, data owners, and local management team
• Work with key stakeholders to identify and understand their needs.
• Capture feedback from users and identify “enhancements” of existing functionality.
• Lead and participate in stakeholder workshops
• Create/Validate End to End Process Flows for manufacturing plants
• Contribute to localization of project documentation (training materials, test scripts, etc.)
• Be accountable for site readiness (planning, support, audit, training)
• Be the business representative for the program with understanding of current Quality & Maintenance processes and systems

Link with Site

• Be accountable for Business Transformation, Solution decisions, Data accuracy, and Organizational Change Management
• Participating in End User Training
• Hold the Key Users and Data Owners accountable for project deliverables
• Lead the Key Users & project team participation in solution testing

Working conditions:

• Travel expectations for this position are 50%.
• This individual will have flexible work arrangements.
• Tight deadlines and multiple priorities, requiring decisive decision making in a fast-paced environment.
• Willing to work outside the standard 8-5 schedule, across time zones, including early mornings, evenings, and weekends as required by tight project deadlines.
• Ability to work independently in a competitive work environment

What Qualifications will make you successful?

• Bachelor’s degree in supply chain, manufacturing/industrial engineering, business or related field required.
• 3+ 3-5 years of experience in customer service & quality with experience in plant maintenance operations.
• 3+ years of experience in quality processes within manufacturing plants (Incoming inspection, in process inspection, final inspection) & maintenance.
• Strong data analysis skills.
• Change management and communication skills.
• Leadership and management skills.
• Listening, negotiation, decision making, problem solving.
• Aptitude in learning and working in new IT systems.
• Ability to collaborate and work in a multicultural environment

We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to.

Bring your analytical expertise to a team that's ready to welcome you —

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions at the intersection of automation, electrification, and digitization. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric –

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.