Senior Quality Improvement Lead for Patient Care

10 Children's Healthcare of Atlanta, Inc.

Atlanta (GA)

Sur place

USD 90 000 - 140 000

Plein temps

14 jours+

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Résumé du poste

Children’s Healthcare of Atlanta is seeking a Quality Improvement professional to lead system-wide improvement initiatives using the Model for Improvement. You will guide multidisciplinary teams, develop PDSA cycles, and create scorecards to monitor progress and outcomes across Emergency, Urgent Care, and Ambulatory Surgery areas.

The role emphasizes data-driven decision-making, strong communication with senior leaders, and mentorship of Improvement Coordinators.

Qualifications

Demonstrated critical thinking and quality improvement skills.
Independent judgment and action skills to facilitate needed change in practice.
Strong verbal and written communication skills for one-on-one interaction and facilitating group discussions.
Self-starter with proven ability to organize and follow through multiple complex tasks and projects.
Demonstrated supervisory, instruction, and/or mentoring skills.
Advanced skills in Microsoft Office and statistical software (e.g. QI Macros, R, Tableau, SAS, Minitab).
Demonstrated statistical analysis skills (clinical, operational, customer service, financial).

Responsabilités

Serves as the lead facilitator for large system-prioritized multidisciplinary teams using the Model for Improvement methodology to define project aims, identify failure modes, and key drivers and develop and execute PDSA cycles to improve outcomes, reduce waste, increase utilization, reduce costs, improve customer satisfaction, and produce improved financial outcomes.
Builds and manages scorecards and statistical process control charts to monitor and support improvement efforts.
Educates and provides technical expertise to system employees and leaders in identifying key performance indicators linked and aligned with organizational strategic goals and performance targets.
Communicates team recommendations effectively to senior leadership.
Coaches Improvement Coordinators and Improvement Advisor team members.
Facilitates delivery of basic, intermediate, and advanced quality training modules to management and staff.
Develops supporting instructional materials that enhance the learning objectives.
Works with other members of the team to ensure consistency and seamlessness in service experience (quality/customer service), financial, or operational performance.
Facilitates large system level failure modes and effects analyses to identify and eliminate or minimize points of risks through process redesign.
Collaborates with appropriate physicians, management, and staff to obtain, document, and validate information related to assigned projects.
Develops outcomes, process, and balancing metrics to assess the overall effectiveness of improvement efforts.
Evaluates and implements new initiatives that assist in the achievement of system goals.
Maintains professional development by expanding knowledge base of methodologies and techniques including continuous quality improvement, statistical process control, change management and project management.
Participates in the achievement of organizational-directed department goals.
Demonstrates fiscal responsibility and contributes to departmental achievement of financial goals.