Senior Quality Engineering Leader: QA & Automation

Empower; United States; Remote; USD 106,000 - 149,000; Full time

Job summary

Empower in the United States is seeking a Senior Manager of Quality Engineering to oversee QA, testing, automation, metrics, reporting, and defect reduction across projects. You will provide hands‑on leadership to ensure quality standards and visibility before major releases, while mentoring a team of Quality Engineers and Business Systems Analysts.

You will drive test strategy, plan development, and ensure best practices across cross‑functional teams, including offshore QA, while managing

Qualifications

• Bachelor's degree in Computer Science or equivalent.
• Six years of testing experience.
• Extensive experience with test strategy, planning, reporting, and coordination for software projects and applications.
• Ability to motivate, influence, and lead quality assurance teams toward high‑quality product releases.
• Strong analytical and creative problem‑solving skills.
• Proven ability to prioritize, organize, and deliver on commitments.
• Exceptional attention to detail.
• Proven ability to adopt new technologies with ease.
• Client or customer management experience.
• Strong problem‑solving, issue‑resolution, negotiation, and diplomacy skills.
• Ability to identify risks and recommend mitigations for project delays.
• Ability to collaborate effectively with cross‑functional teams throughout the enterprise.

Responsibilities

• Lead and mentor a team of Quality Engineers and Business Systems Analysts on quality assurance best practices, including manual and automated testing.
• Oversee the execution of quality assurance and testing, automation, metrics, reporting, and defect tracking and reduction across organizational projects.
• Review test plans and oversee the bug‑tracking lifecycle, metrics development and tracking, test automation, and performance testing.
• Develop and coordinate test strategies, plans, and reporting for software projects and applications.
• Help establish downstream quality assurance best practices across cross‑functional teams.
• Provide appropriate visibility into quality during development and before major product releases.
• Improve standards, best practices, and processes related to test plan creation, test cases, and domestic and global quality assurance metrics.
• Collaborate with development, project management, business, management, and other teams throughout the enterprise.
• Manage an offshore quality assurance team.
• Conduct performance reviews, approve vacation and PAL requests, manage performance issues, and exercise hiring and termination authority.
• Train, coach, mentor, and direct the work of direct reports.
• Perform other duties as assigned.

Skills

Quality assurance leadership

Test strategy & planning

Manual & automated testing

Team mentoring

Offshore team management

Cross-functional collaboration

Risk mitigation

Education

Bachelor's degree in Computer Science or equivalent

Job description

Empower in the United States is seeking a Senior Manager of Quality Engineering to oversee QA, testing, automation, metrics, reporting, and defect reduction across projects. You will provide hands‑on leadership to ensure quality standards and visibility before major releases, while mentoring a team of Quality Engineers and Business Systems Analysts.

You will drive test strategy, plan development, and ensure best practices across cross‑functional teams, including offshore QA, while managing