Senior Quality & Continuous Improvement Manager

Collectors Universe, Inc.; California; Vor Ort; USD 140.000 - 183.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(K) Matching Plan

Vacation

Holiday Pay

Employee Discounts

Flexible Hours

Zusammenfassung

Collectors Universe, Inc. is seeking a Senior Quality Program Manager to lead company-wide quality initiatives from our Santa Ana, CA headquarters. You will own and measure quality standards, drive CAPA, and partner with Engineering, Product, and Operations to embed quality across processes.

You will use Lean Six Sigma, SPC, and data dashboards to monitor progress, reducing defects while guiding executive stakeholders with clear insights and recommendations.

Qualifikationen

• 7+ years of experience in quality management, quality assurance, or quality-focused program management.
• Hands-on quality methodologies and tools including root-cause analysis, CAPA, FMEA, SPC, Lean / Six Sigma.
• Strong data analysis skills to convert quality data into metrics and dashboards.
• Proven ability to lead cross-functional programs and influence without direct authority.
• Excellent written and verbal communication, including executive briefing capability.
• Bachelor’s degree in engineering or related field, or equivalent experience.

Aufgaben

• Own company-wide quality programs to measurably reduce defect rates and improve standards across products and processes.
• Define, instrument, and report on quality metrics; build dashboards for leadership visibility.
• Lead root-cause analysis and drive CAPA through to resolution.
• Establish and maintain quality standards, processes, and playbooks and drive adoption.
• Partner with Engineering, Customer Relations, Product & Technology, and Operations to embed quality upstream.
• Lead continuous-improvement initiatives using Lean, Six Sigma, Kaizen, and FMEA.
• Coordinate quality audits and support compliance with relevant standards.
• Communicate risks, progress, and recommendations to technical teams and executives.

Kenntnisse

Quality management

Data analysis

Cross-functional leadership

Executive briefing

Lean Six Sigma

CAPA

Statistical process control

Ausbildung

Bachelor's degree in engineering or related field

Tools

FMEA

SPC (Statistical Process Control)

Quality management systems

BI tools

Jobbeschreibung

Collectors Universe, Inc. is seeking a Senior Quality Program Manager to lead company-wide quality initiatives from our Santa Ana, CA headquarters. You will own and measure quality standards, drive CAPA, and partner with Engineering, Product, and Operations to embed quality across processes.

You will use Lean Six Sigma, SPC, and data dashboards to monitor progress, reducing defects while guiding executive stakeholders with clear insights and recommendations.