Quality Control Supervisor — Onsite Team Leader

Collectors Holdings, Inc.; Santa Ana (CA); Hybrid; USD 69,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching Plan

Vacation

Holiday Pay

Employee Discounts

Flexible Hours

Job summary

Collectors Holdings, Inc. is seeking a Quality Control Supervisor to oversee the Quality Control department at our Santa Ana, California office. The role focuses on maintaining safety, staffing, and training, while driving production goals and team development.

You will ensure adherence to quality standards, manage staff performance, and collaborate with third‑party partners. Onsite work is required, five days a week, in a fast-paced collectibles environment.

Qualifications

• 2+ of Quality and/or leadership experience.
• 1+ years of experience leading a team in a warehouse environment.
• Coin/Industry knowledge is a plus but not required.
• Strong verbal and written communication, including an ability to understand and relay company policies/procedures.
• Dependable and personable team player who works well with both internal and external stakeholders.
• Data-driven problem solver with an understanding of general business implications of decisions.
• Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error.
• Strong project management and planning/organizational skills and the ability to develop and execute realistic action plans.

Responsibilities

• Maintain a safe work environment and serve as the first point of contact for incidents, injuries, and/or safety concerns.
• Manage the staffing and training of the quality control department
• Monitor staff quality, productivity, and assign tasks as needed
• Create and maintain departmental structure, morale and a sense of team
• Develop production goals and ensure that goals are met
• Develop staff skills and create a rewarding and fulfilling work environment
• Create effective solutions for issues that arise within the department
• Maintain accurate records of production
• Ensure proper procedures are followed and devise techniques to improve team efficiency
• Implement improvements to keep error percentage to a minimum
• Act as a knowledgeable and accessible resource for team members
• Interact with our third‑party partners when necessary

Skills

Quality control

Leadership

Job description

Collectors Holdings, Inc. is seeking a Quality Control Supervisor to oversee the Quality Control department at our Santa Ana, California office. The role focuses on maintaining safety, staffing, and training, while driving production goals and team development.

You will ensure adherence to quality standards, manage staff performance, and collaborate with third‑party partners. Onsite work is required, five days a week, in a fast-paced collectibles environment.