Quality Assurance Manager: Lead Continuous Improvement

Snap-on; California; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision

Vacation & holidays

401(k) with match

Stock purchase plan

Life & disability insurance

Tool discounts

Education assistance

Job summary

Snap-on in City of Industry, CA is seeking a Quality Assurance Manager to lead and continually improve the Quality Management System, ensuring compliance with company, customer, and regulatory requirements.

You will partner with Engineering, Manufacturing, Supply Chain, Sales, and Operations to drive quality performance, reduce defects, support audits, and enable successful new product introductions.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Technology, Business, or related field; equivalent experience.
• 5+ years of progressive quality experience in manufacturing.
• 3+ years of leadership or supervisory experience.
• Strong working knowledge of ISO 9001 quality management systems and auditing principles.
• Experience leading corrective action programs, root cause analysis, and continuous improvement initiatives.
• Knowledge of SPC, statistical analysis, blueprint reading, GD&T, metrology, and inspection techniques.
• Understanding of Lean Manufacturing and Six Sigma, 5S, and SMED.
• Excellent leadership, communication, interpersonal, and problem-solving skills.
• Ability to influence cross-functional teams and manage multiple priorities in a fast-paced manufacturing environment.
• Proficiency with SAP and Microsoft Office applications, particularly Excel.
• ASQ certifications such as CQE, CQA, or CMQ/OE are preferred.

Responsibilities

• Lead and continually improve the Quality Management System to meet company, customer, and regulatory requirements.
• Provide leadership for quality assurance, quality control, supplier quality, and continuous improvement across manufacturing and repair operations.
• Partner with Engineering, Manufacturing, Supply Chain, Sales, and Operations to drive quality performance, reduce defects, improve processes, and enhance customer satisfaction.
• Serve as primary quality liaison for customers and suppliers; lead corrective and preventive actions; support internal and external audits; ensure new product introductions and process changes.
• Foster a culture of quality, accountability, and continuous improvement throughout the organization.

Skills

ISO 9001 Auditing

Root Cause Analysis

SPC & Statistics

Lean Six Sigma

Leadership & Communication

Cross-functional Influence

SAP & Excel

Education

Bachelor's degree in Engineering/Quality/Manufacturing/Industrial Technology/Business

Tools

SAP

Microsoft Excel

Job description

Snap-on in City of Industry, CA is seeking a Quality Assurance Manager to lead and continually improve the Quality Management System, ensuring compliance with company, customer, and regulatory requirements.

You will partner with Engineering, Manufacturing, Supply Chain, Sales, and Operations to drive quality performance, reduce defects, support audits, and enable successful new product introductions.