Senior Quality & Compliance Operations Lead (Hybrid)

Pacific Gas and Electric Company; Oakland (CA); Hybrid; USD 125,000 - 226,000; Full time

Job summary

Pacific Gas and Electric Company is seeking an experienced professional to join the Electric Compliance Controls Validation Team. The role focuses on developing quality management plans for process improvements to assure compliance quality control measures are implemented and effective, with high visibility to leadership.

The position requires deep regulatory, technical, and operational expertise, and entails identifying external requirements, benchmarking, validating controls, and presenting

Qualifications

• BA/BS degree or equivalent work experience.
• 10 years of progressive experience in utility operations or in other highly regulated industry.
• 4 years of experience with causal evaluation methods and investigations in the utility industry.
• Travel throughout the service territory 10%-30% of the time.

Responsibilities

• Develop/refine the process to identify external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings.
• Develop controls or metrics to assist in monitoring and evaluating the success of compliance controls.
• Investigate process controls of medium to high risk to PG&E, may include working with PG&E's Legal team. Prepare and present summary of findings and risk to PG&E to senior and executive leaders.
• Develop strategy and action plans, working with Directors and Officers. Coach stakeholders to develop appropriate corrective action plans that contain effective solutions to prevent recurrence.
• Review failure data and make recommendations to improve process performance, applying broad company and industry knowledge.
• Coaches and provides direction to less experienced team members.
• Works effectively in a matrixed organization, working with directors and managers across organizations to provide expert opinion and influence decisions.
• Effectively maneuver through complex organizational situations without disruption, routinely resolving escalations to Director-level, Vice President-level and above.
• May develop/refine process to determine and prioritize processes to evaluate regulatory controls.

Job description

Pacific Gas and Electric Company is seeking an experienced professional to join the Electric Compliance Controls Validation Team. The role focuses on developing quality management plans for process improvements to assure compliance quality control measures are implemented and effective, with high visibility to leadership.

The position requires deep regulatory, technical, and operational expertise, and entails identifying external requirements, benchmarking, validating controls, and presenting