Senior Qualitative Insights Director

MERGE; Chicago (IL); Hybrid; USD 114,000 - 168,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

401K

Lifestyle Spending Account

Paid time off & Holidays

Job summary

MERGE is a marketing and technology agency blending storytelling with AI-driven insights to improve health and wellness brands. The Qualitative Insight Director leads research design, execution, and deliverables, translating findings into strategic recommendations that drive client success.

The role emphasizes mentorship across the team, strong client relationships, and applying analytic frameworks to elevate strategy while adhering to healthcare regulations. Hybrid work options are available.

Qualifications

• 5+ years experience moderating and delivering excellent client deliverables in a market research or agency setting.
• Aligns with, models, and coaches our values: People, Commitment, Aspiration, Trustworthiness & Impact
• Willingness to travel and be flexible in scheduling to accommodate project needs
• Compliance in time-tracking
• Adhere with all Merge and client required training and guidelines for market research and healthcare industry regulations and laws.

Responsibilities

• Moderate 1:1 and group interviews and online engagements, allocating time for live moderation.
• Design studies and write proposals that address client objectives.
• Craft questionnaires and discussion guides with appropriate techniques and question structures.
• Incorporate strategic elements into reports, including story flow and recommendations.
• Develop and deepen client relationships, providing empathy and consultative guidance.

Skills

Market research

Client delivery

Moderation

Travel flexibility

Time-tracking compliance

Job description

MERGE is a marketing and technology agency blending storytelling with AI-driven insights to improve health and wellness brands. The Qualitative Insight Director leads research design, execution, and deliverables, translating findings into strategic recommendations that drive client success.

The role emphasizes mentorship across the team, strong client relationships, and applying analytic frameworks to elevate strategy while adhering to healthcare regulations. Hybrid work options are available.