Senior QMS Engineer: Quality & Process Improvement

Universal Instruments, A Delta Group Company; Town of Conklin (NY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Bonus strategies

401k retirement matching

Health savings options with company

Relocation assistance

Flexible spending options

Job summary

Universal Instruments, A Delta Group Company, is seeking a Quality leader to uphold and improve product and process quality by analyzing data and leading internal audits under ISO 9001:2015. This role drives a Total Quality mindset, coordinating CAPA and training staff, partnering with process owners to boost quality and efficiency.

The position focuses on cross-functional collaboration, process improvement, and customer satisfaction, with a comprehensive benefits package and a base salary range

Qualifications

• BS degree in business or technical discipline and 5-7 years of experience, preferably in an engineering or manufacturing focus OR relevant associate’s degree and 8-10 years of experience.
• Certified Lead Auditor (ISO 9001:2015); IATF16949 preferred.
• Strong Knowledge of Quality Tools, Lean/Six Sigma Methodology.
• Cross-functional project management experience preferred.
• Excellent interpersonal, presentation, and facilitation skills with ability to influence at all organizational levels.

Responsibilities

• Manages all Quality Management System processes (product development, sales order processing, material and service acquisitions, manufacturing, delivery install and acceptances, post-sale service, CAPA and Document Control).
• Leads internal quality audit planning, execution, and management reporting for ISO 9001 compliance.
• Coordinates external audits of Universal Instruments by registrar and customers.
• Coordinates the Corrective & Preventative Action system for timely issue resolution.
• Project management for Quality System improvements, including OBQ issues.
• Trains and mentors employees in basic quality tools and problem-solving methods (8D, 5-Why, Ishikawa).
• Analyze Field Quality metrics relating to warranty claims and customer satisfaction.

Skills

Lean Six Sigma

Quality Tools

Cross-functional PM

Interpersonal skills

Facilitation skills

Education

BS degree in business/technical

Associate’s degree

Job description

Universal Instruments, A Delta Group Company, is seeking a Quality leader to uphold and improve product and process quality by analyzing data and leading internal audits under ISO 9001:2015. This role drives a Total Quality mindset, coordinating CAPA and training staff, partnering with process owners to boost quality and efficiency.

The position focuses on cross-functional collaboration, process improvement, and customer satisfaction, with a comprehensive benefits package and a base salary range