Senior QA Lead — ServiceNow & Defense IT Programs

RPMGlobal; Washington (District of Columbia); On-site; USD 100,000 - 130,000; Full time

Job summary

RPMGlobal is seeking an experienced Quality Assurance Manager to lead QA activities for the Defense Intelligence Agency. This position involves ensuring compliance with DIA quality standards, developing QA processes, and overseeing ServiceNow implementations.

The successful candidate will possess a Master’s degree in a related field and 12 years of experience in quality assurance. The role operates in a professional office environment with a full-time commitment of 40 hours per week.

Qualifications

• Active TS/SCI (CI Poly Preferred).
• 12+ years of experience in quality assurance, including recent experience.
• Able to develop and maintain QA programs and processes.

Responsibilities

• Lead quality assurance activities for Service Central PMO.
• Develop and maintain quality plans and procedures.
• Conduct quality audits and oversight of testing activities.

Skills

Quality Assurance Management

Software Testing

ServiceNow

Audit and Assessment

Education

Master's degree in relevant discipline

Job description

RPMGlobal is seeking an experienced Quality Assurance Manager to lead QA activities for the Defense Intelligence Agency. This position involves ensuring compliance with DIA quality standards, developing QA processes, and overseeing ServiceNow implementations.

The successful candidate will possess a Master’s degree in a related field and 12 years of experience in quality assurance. The role operates in a professional office environment with a full-time commitment of 40 hours per week.