Senior QA Lead - Enterprise Platform Testing

Diversified Services Network; Peoria (IL); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Job summary

Diversified Services Network, Inc. in Illinois is seeking a Lead QA Specialist for a fully onsite role in Chicago or Peoria.

You will lead testing initiatives for a Fortune 100 client, shaping QA strategy across multiple programs and releases, and collaborating with product and engineering teams to ensure high-quality software. The role is hands-on and requires mentoring QA staff, driving defect management, and communicating findings to stakeholders at all levels in an Agile environment.

Qualifications

• 10+ years of professional software quality assurance experience.
• Minimum 3 years in a true QA lead, test lead, technical lead, or comparable leadership role.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field is a plus but not required.
• Demonstrated experience leading QA initiatives and working across multiple projects, teams, or software releases.

Responsibilities

• Lead QA strategy, test planning, and test execution across multiple projects and software releases.
• Independently lead complex testing, quality assurance, and project assignments with limited supervision.
• Develop and execute testing strategies covering regression, integration, performance, user acceptance, and other applicable testing methodologies.
• Perform validation activities for new and existing software defects.
• Reproduce software defects, collect relevant testing artifacts, and provide detailed information to support analysis and resolution.
• Manage defect tracking and quality assurance activities across multiple large‑scale programs.
• Identify high‑impact issues, drive them through resolution, and perform root cause analysis.
• Participate in field follow‑up testing for features requiring detailed planning and execution to ensure timely and accurate quality results.
• Work directly on complex application and technical problems and assist development teams with debugging and issue resolution.
• Communicate with end users and internal customers to help direct development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness.
• Partner with Product Owners to resolve open issues, enhancements, and upgrades and develop an understanding of specific product functionality as needed.
• Analyze testing results, quality metrics, and other data to support informed decision‑making and recommendations.
• Present technical findings, testing results, issues, and recommendations to stakeholders at different levels of the organization.
• Collaborate with software development, engineering, product, program management, and other cross‑functional teams in a fast‑paced Agile environment.
• Mentor QA team members and provide technical guidance on testing best practices, standards, processes, and tools.
• Help identify opportunities to improve QA processes, testing coverage, automation, and overall software quality.
• Manage multiple concurrent testing priorities while maintaining a high level of accuracy and attention to detail.

Skills

QA & Testing

Leadership

Data analysis

Communication

Education

Bachelor's degree in Computer Science, IT, Engineering

Tools

AWS

SQL

Azure DevOps (ADO)

Power BI

Excel

Job description

Diversified Services Network, Inc. in Illinois is seeking a Lead QA Specialist for a fully onsite role in Chicago or Peoria.

You will lead testing initiatives for a Fortune 100 client, shaping QA strategy across multiple programs and releases, and collaborating with product and engineering teams to ensure high-quality software. The role is hands-on and requires mentoring QA staff, driving defect management, and communicating findings to stakeholders at all levels in an Agile environment.