Senior QA Lead — AI Agent Platform

Giga AI INC; San Francisco (CA); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Catered lunch daily

Dinner stipend

$150/month wellness benefit

401(k) plan

Commuter benefits

Medical, dental, and vision coverage

Job summary

Giga is seeking a Senior QA Lead to own quality across an AI agent platform and lead a distributed testing team in San Francisco. You will define readiness criteria, build test strategies from the ground up, and ensure releases meet rigorous quality standards before shipping.

You will write test plans, execute testing, and partner with engineering and product to identify risks, validate edge cases, and scale QA as the product and team grow in scope.

Qualifications

• 7+ years of QA or quality assurance experience, with leadership in test efforts for complex products.
• Experience leading distributed QA teams across time zones, including offshore testers.

Responsibilities

• Define test strategies and acceptance criteria for new features across voice, chat, and email AI agents.
• Own the QA gate for releases and manage regression suites and production readiness.
• Lead a distributed QA team, assign work, review results, and maintain alignment across time zones.
• Build and document QA processes, workflows, and tools to scale testing as the product grows.

Skills

QA leadership

Test planning

Distributed teams

Release management

Bug triage

Tools

Automation tools

Test management tools

Job description

Giga is seeking a Senior QA Lead to own quality across an AI agent platform and lead a distributed testing team in San Francisco. You will define readiness criteria, build test strategies from the ground up, and ensure releases meet rigorous quality standards before shipping.

You will write test plans, execute testing, and partner with engineering and product to identify risks, validate edge cases, and scale QA as the product and team grow in scope.