Senior QA Engineer - AI Platform & Systems

Cisco Systems, Inc.; Milpitas (CA); On-site; USD 168,000 - 245,000; Full time

Job summary

Cisco Systems, Inc. is seeking a QA leader for Generative AI products to drive quality strategies across AI pipelines, APIs, and user interfaces. You will mentor QA engineers and collaborate with Engineering, Product, UX, DevOps and Documentation to raise release confidence.

The role focuses on designing scalable test frameworks and validating both frontend and backend components, including REST/GraphQL services in a cloud/SaaS environment.

Qualifications

• Design and implement test strategies, automation frameworks, and test infrastructure for distributed software systems, cloud platforms, or SaaS products.
• Experience with Python and automated testing frameworks (Pytest, Playwright, Selenium or equivalent).
• Experience validating frontend and backend systems, including REST and GraphQL APIs, CI/CD pipelines, and distributed microservice architectures.
• Experience defining release-quality criteria and diagnosing system failures using test results, logs, metrics, and engineering data.

Responsibilities

• Lead the quality strategy for large-scale Generative AI products and platforms, defining how we validate AI services, distributed systems, and end-to-end customer experiences.
• Design scalable testing and automation approaches across AI pipelines, APIs, user interfaces, federated microservices, and multi-tenant SaaS architectures to improve product quality and release confidence.
• Analyze model degradation, system failures, and test instability to drive root-cause analysis and improve reliability and resilience of our AI platform.

Skills

Test strategy design

Automation frameworks

Python development

REST APIs

GraphQL APIs

CI/CD pipelines

Distributed microservices

Education

Bachelor’s degree in Engineering or related field

Master’s degree in Computer Science/Engineering

PhD in relevant field

Tools

Pytest

Playwright

Selenium

Job description

Cisco Systems, Inc. is seeking a QA leader for Generative AI products to drive quality strategies across AI pipelines, APIs, and user interfaces. You will mentor QA engineers and collaborate with Engineering, Product, UX, DevOps and Documentation to raise release confidence.

The role focuses on designing scalable test frameworks and validating both frontend and backend components, including REST/GraphQL services in a cloud/SaaS environment.