Senior Public Safety Officer - Healthcare Security

Advocate Health; Milwaukee (WI); On-site; USD 42,000 - 58,000; Full time

Job summary

Advocate Health is seeking a Security Officer to provide frontline security leadership, ensure patient and staff safety, and respond to emergencies with a customer-service mindset. The role emphasizes de-escalation, collaboration with medical staff, and adherence to safety policies across multiple sites.

The position requires a High School diploma or GED and typically 5 years in security or public safety, with CEW certification within 90 days of hire.

Qualifications

• High school diploma or GED required.
• Typically requires 5 years of experience in security/public safety or related customer service.
• Certification in Conducted Energy Weapon (CEW) use within 90 days of hire.

Responsibilities

• Provide front line shift leadership for Public Safety Officer 1 & 2 routines and emergencies.
• Respond to emergencies, de-escalate threats, and investigate incidents on Advocate Health property.
• Schedule staff, manage PTO, review timecards, and ensure policy compliance.
• Liaise with law enforcement and first responders; conduct post-incident reporting.

Skills

Emotional intelligence

De-escalation

Communication

Observation

Safety awareness

Education

High school diploma or GED

Job description

Advocate Health is seeking a Security Officer to provide frontline security leadership, ensure patient and staff safety, and respond to emergencies with a customer-service mindset. The role emphasizes de-escalation, collaboration with medical staff, and adherence to safety policies across multiple sites.

The position requires a High School diploma or GED and typically 5 years in security or public safety, with CEW certification within 90 days of hire.