Senior Public Safety Implementation Specialist

Versaterm; Mesa (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits offering

Opportunity for bonuses

Job summary

Versaterm in Mesa, Arizona is seeking an Implementation Specialist to lead complex client implementations of public safety software. You will manage implementation projects from initiation to completion, guiding junior team members and ensuring overall client satisfaction.

The ideal candidate possesses a Bachelor's degree and has 3-5 years of experience in a client-facing role, with strong project management skills. Versaterm prioritizes community safety and offers opportunities for meaningful contributions.

Qualifications

• 3-5+ years of experience in software implementation or a related technical client-facing role.
• Deep understanding of software implementation lifecycle and project delivery.
• Strong facilitation and stakeholder engagement skills.

Responsibilities

• Lead end-to-end implementation of Versaterm products.
• Define and manage implementation plans ensuring timely delivery.
• Mentor junior Implementation Specialists and facilitate training sessions.

Skills

Project management

Client engagement

Technical problem-solving

Communication skills

Education

Bachelor’s degree in Information Technology, Computer Science, Business, or related field

Tools

Project management software

Job description

Versaterm in Mesa, Arizona is seeking an Implementation Specialist to lead complex client implementations of public safety software. You will manage implementation projects from initiation to completion, guiding junior team members and ensuring overall client satisfaction.

The ideal candidate possesses a Bachelor's degree and has 3-5 years of experience in a client-facing role, with strong project management skills. Versaterm prioritizes community safety and offers opportunities for meaningful contributions.