Senior Public Communications Specialist

City of Waco; Waco (TX); On-site; USD 59,000 - 72,000; Full time

Job summary

The City of Waco seeks an experienced Senior Public Information & Communication Specialist to tell the City’s story, connect residents with programs, and support operations during everyday work and emergencies.

The ideal candidate will be a strong writer and strategic communicator, capable of developing engaging content, building relationships with departments and community stakeholders, and translating complex information into clear messages.

Qualifications

• Bachelor’s Degree in Communications, Journalism, Organizational Communications, Media Relations, Public Relations, or a related field and 5 years' experience in journalism, communications, and public relations programs: or an equivalent combination of education and experience.

Responsibilities

• Develops content, presents information, and ensures accurate information is presented to promote city departments and services; updates City website and social media sites and provides electronic and print media organizations with information.
• Represents the City and maintains media relations in the community on a variety of topics in a timely manner.
• Cultivates valuable content to promote city departments and services.
• Develops policy and establishes infrastructure to enhance internal and external communication to cultivate stakeholder and community engagement.
• Establishes and maintains communication with the overall city communications team.
• Creates and evaluates presentations for assigned departments.
• Evaluates public issues and public perception of issues and recommends solutions.
• Develops and implements communication strategies for the dissemination of information to ensure that the key messages reach the public.
• Develops and coordinates crisis and risk communications during city emergencies.
• Required to respond after-hours, including holidays and weekends, in the event of a departmental or City wide emergency.

Skills

Content development

Media relations

Stakeholder engagement

Crisis communications

Education

Bachelor’s degree in Communications/Journalism

Job description

The City of Waco seeks an experienced Senior Public Information & Communication Specialist to tell the City’s story, connect residents with programs, and support operations during everyday work and emergencies.

The ideal candidate will be a strong writer and strategic communicator, capable of developing engaging content, building relationships with departments and community stakeholders, and translating complex information into clear messages.