Senior Public Communications & Crisis Strategist

City of Waco, TX; Waco (TX); On-site; USD 59,000 - 72,000; Full time

Job summary

The City of Waco, TX seeks an experienced Senior Public Information & Communication Specialist to tell the City’s story and connect residents with programs, services, and information that matter most.

The ideal candidate is a strong writer and strategic communicator who can develop engaging content, build relationships with departments and community stakeholders, and support communications during everyday operations and emerging issues.

Qualifications

• Bachelor’s degree in communications, journalism, organizational communications, media relations, public relations, or related field with 5 years’ experience, or equivalent.
• Experience in journalism, communications and public relations programs.

Responsibilities

• Develops content and presents information to promote city departments and services; updates City website and social media.
• Represents the City and maintains media relations in the community on various topics.
• Cultivates content to promote city departments and services.
• Develops policy and infrastructure to enhance internal and external communication for stakeholder engagement.
• Establishes and maintains communication with the city communications team.
• Creates and evaluates presentations for assigned departments.
• Evaluates public issues and public perception; recommends solutions.
• Develops and implements communication strategies for disseminating information to reach the public.
• Develops and coordinates crisis and risk communications during city emergencies.
• Responds after-hours during city emergencies, including holidays and weekends.

Skills

Strong writing

Strategic communication

Content development

Media relations

Public relations

Education

Bachelor’s Degree in Communications, Journalism, Organizational Communications, Media Relations, Public Relations, or related field

5 years of experience in journalism, communications, and PR programs

Job description

The City of Waco, TX seeks an experienced Senior Public Information & Communication Specialist to tell the City’s story and connect residents with programs, services, and information that matter most.

The ideal candidate is a strong writer and strategic communicator who can develop engaging content, build relationships with departments and community stakeholders, and support communications during everyday operations and emerging issues.