Senior Provider Relations & Network Optimization Lead

ModivCare Solutions, LLC; Edison (NJ); On-site; USD 70,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employer Paid Basic Life Insurance and

Job summary

Modivcare is seeking an experienced Provider Relations Manager III to join our team in New Jersey. This role builds and sustains strong relationships with large-scale transportation providers across territories, coordinating with operations and other departments to ensure reliable service and a positive member experience.

Responsibilities include overseeing transportation execution, driving performance on safety, on-time delivery, and customer satisfaction, delivering training, analyzing data to

Qualifications

• Bachelor’s degree required with 5+ years of experience.
• Strong verbal and written communication skills.
• Ability to negotiate and resolve conflicts.
• Proficiency in Microsoft Office Suite and related software.

Responsibilities

• Develop and maintain relationships with transportation providers across territories.
• Manage transportation execution and provider performance.
• Train providers and staff on policies and portals.
• Use data to identify root causes and drive improvements.
• Travel up to 70% to meet providers and attend events.

Skills

Verbal communication

Written communication

Negotiation

Conflict resolution

Customer service mindset

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Modivcare is seeking an experienced Provider Relations Manager III to join our team in New Jersey. This role builds and sustains strong relationships with large-scale transportation providers across territories, coordinating with operations and other departments to ensure reliable service and a positive member experience.

Responsibilities include overseeing transportation execution, driving performance on safety, on-time delivery, and customer satisfaction, delivering training, analyzing data to