Senior Provider Relations Negotiator (Remote)

Spoke; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Spoke seeks a Senior Provider Relations Representative – Single Case Agreement Negotiator to manage escalated provider matters, negotiate arrangements, and train to progress into leadership. You will work remotely across the United States, coordinating with internal teams and partners to ensure accurate follow-up and timely resolutions.

The role requires strong negotiation and communication skills, HIPAA compliance awareness, and the ability to multitask in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred.
• Minimum 2 years in health insurance or medical offices required.
• CPT knowledge is a must.

Responsibilities

• Negotiate provider arrangements based on member requests.
• Resolve issues raised by contracted and participating providers.
• Collaborate with internal departments and business partners.
• Handle escalated matters and serve as a resource for team members.
• Monitor chat channels and email inboxes.
• Perform other projects and duties as assigned.

Skills

Contract negotiation

Communication skills

Multitasking

Team player

Independent work

Attention to detail

Follow-up

Customer service

Education

Bachelor's degree

Healthcare/Health insurance knowledge

Tools

Google Suite

Job description

Spoke seeks a Senior Provider Relations Representative – Single Case Agreement Negotiator to manage escalated provider matters, negotiate arrangements, and train to progress into leadership. You will work remotely across the United States, coordinating with internal teams and partners to ensure accurate follow-up and timely resolutions.

The role requires strong negotiation and communication skills, HIPAA compliance awareness, and the ability to multitask in a fast-paced environment.