Senior Provider Relations & Growth Manager

Infusion4Health Inc; Brea (CA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Infusion for Health is seeking a Senior Provider Liaison Manager in Brea, CA to lead 10–15 Liaisons, drive referral growth, and strengthen provider relationships. This leadership role sits at the intersection of business development, inside sales, and patient operations, guiding cross-functional teams to deliver strong referral pipelines.

You will shape strategy, manage performance, and scale operations across multiple centers, while collaborating with Sales, Operations, and Clinical teams to

Qualifications

• 5+ years in healthcare, preferably in provider relations, healthcare sales/outreach, or referral management.
• 2+ years of people leadership experience.
• Strong understanding of referral-based healthcare models (infusion, specialty care, etc.).
• Experience in infusion, specialty pharmacy, or outpatient services.
• Familiarity with electronic medical records, CRM platforms, and referral tracking systems.
• Experience working cross-functionally with operations teams.
• Relationship builder with providers and internal teams.
• Strong operator, not just relationship-focused.
• Analytical and performance-driven.
• Ability to lead in a fast-paced, scaling environment.

Responsibilities

• Lead, coach, and develop a team of 10-15 Provider Liaisons.
• Set clear expectations, KPIs, and accountability around referral growth, provider engagement, and pipeline conversion.
• Conduct regular 1:1s and performance reviews.
• Build an engaged, metric-driven, high-accountability culture.
• Oversee and optimize referral growth and patient conversion strategies across territories.
• Ensure strong relationships with referring providers and practices and assist in service recovery when needed.
• Guide team on strategic outreach cadence, relationship-building best practices, and problem solving.
• Partner with leadership to identify high-value referral sources and expansion opportunities.
• Partner on new market launches and service line expansion.
• Drive data-informed strategy using CRM and reporting tools to track trends, leakage, and outcomes.

Skills

Leadership

Analytical

Relationship builder

Cross-functional collaboration

Performance driven

Tools

CRM

EMR systems

Referral tracking

Job description

Infusion for Health is seeking a Senior Provider Liaison Manager in Brea, CA to lead 10–15 Liaisons, drive referral growth, and strengthen provider relationships. This leadership role sits at the intersection of business development, inside sales, and patient operations, guiding cross-functional teams to deliver strong referral pipelines.

You will shape strategy, manage performance, and scale operations across multiple centers, while collaborating with Sales, Operations, and Clinical teams to