Senior Provider Relations Advocate — Remote

UnitedHealth Group; Minnetonka (MN); Remote; USD 73,000 - 130,000; Full time

Job summary

UnitedHealth Group is seeking a Provider Relations Advocate to support national provider networks and improve claims processes. The role focuses on customer service excellence, network development, and training delivery across markets.

You'll operate remotely from anywhere in the U.S., engaging with providers and internal teams to enhance network effectiveness and service quality while aligning with the company’s mission to improve health outcomes.

Qualifications

• 3+ years of health care/managed care experience.
• 3+ years of provider relations and/or provider network experience.
• Experience presenting group presentations and training.
• Experience with Medicare and Medicaid regulations.
• Proven understanding of healthcare systems billing.
• Advanced proficiency in claims processing and issue resolution.
• Proficient in Microsoft Office applications.
• Excellent verbal, written and interpersonal skills; drafting correspondence and meeting docs.
• Strong relationship management skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Assist in end-to-end provider claims and improve call quality.
• Help enhance provider portal usability and future service enhancements.
• Contribute to design and implementation of programs that strengthen provider networks.
• Support development and management of provider networks.
• Help train external providers through education programs.
• Identify gaps in network composition to aid contracting and development.

Skills

Healthcare experience

Provider relations

Training & presenting

Claims processing

Office software

Communication skills

Analytical thinking

Relationship management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a Provider Relations Advocate to support national provider networks and improve claims processes. The role focuses on customer service excellence, network development, and training delivery across markets.

You'll operate remotely from anywhere in the U.S., engaging with providers and internal teams to enhance network effectiveness and service quality while aligning with the company’s mission to improve health outcomes.