Senior Property Manager

WMFHA; Baltimore (MD); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading real estate company in Baltimore is looking for a Senior Property Manager to oversee a commercial portfolio. This role demands strong financial acumen and excellent communication skills, requiring a minimum of ten years of experience in property management. The successful candidate will lead a team and ensure operational efficiency while enhancing tenant satisfaction and property value.

Qualifications

• Minimum of ten years in commercial property management.
• CPM, CFM, or RPA designation are a plus.
• Experience with real estate software required.

Responsibilities

• Oversee financial performance, operational excellence, and physical condition of properties.
• Ensure tenant relationships are strong and that properties are well-maintained.
• Manage a team of Assistant Property Managers and Property Coordinators.

Skills

Financial Management

Communication

Leadership

Client-focused mindset

Education

Bachelor's degree preferred

Tools

MRI

Yardi

Nexus

Avid

Microsoft Office Suite

Job description

About the Company

MCB Real Estate (“MCB”) is a privately held, fully integrated national real estate development and investment company based in Baltimore, MD. As a vertically integrated company with internal development, construction, and commercial property management divisions, MCB is involved in all facets of the real estate investment cycle. MCB manages approximately $3bn of real estate assets on behalf of its primarily institutional investment base.

About the Role

The Senior Property Manager is a leadership role responsible for independently overseeing the financial performance, operational excellence, and physical condition of a commercial real estate portfolio, which may include office, retail, flex, and industrial assets. This role requires strategic thinking, sound judgment, and a high degree of autonomy. The Senior Property Manager is accountable for maximizing asset value, strengthening tenant relationships, and ensuring consistent execution across all aspects of property operations. The role may also include managing a team of Assistant Property Managers and Property Coordinators, providing leadership, guidance, and performance oversight to support day-to-day operations and professional development.

Responsibilities

Financial Management

• Develop and manage annual operating and capital budgets; ensure alignment with ownership goals.
• Analyze financial performance, track variances, and implement corrective actions to meet revenue and expense targets.
• Review and approve payables in accordance with budget parameters.
• Lead rent collection efforts in collaboration with lease administration team, resolve delinquencies, and manage default procedures when necessary.
• Evaluate and appeal real estate tax assessments in collaboration with ownership and accounting teams.

Tenant Relations & Lease Administration

• Act as the senior liaison with tenants, maintaining high standards for communication, responsiveness, and service delivery.
• Support leasing strategies through collaboration with internal and third-party leasing teams.
• Oversee lease compliance, including insurance tracking, billing accuracy, and critical dates.
• Coordinate tenant move-ins, move-outs, and build-outs, ensuring adherence to lease terms, design standards, and applicable regulations. Collaborate with Assistant Property Manager and/or Tenant Coordinator when required.

Facilities & Operations

• Ensure properties are well-maintained, safe, and visually appealing to the highest operational standards representative of the company’s mission and brand.
• Manage vendor contracts, oversee service providers, and ensure compliance with agreements, including insurance requirements.
• Maintain building records, site plans, lease documents, and operational guidelines.
• Direct routine and preventative maintenance, inspections, and emergency procedures.
• Monitor and optimize utility consumption, sustainability initiatives, and compliance with regulatory requirements while ensuring adherence to applicable ESG initiatives.

Capital Projects & Risk Management

• Identify capital improvement needs and manage projects within budget and timeline constraints, and subsequently maintain and update accurate property documentation accordingly.
• Develop and implement risk management strategies, including security, fire safety, and emergency preparedness and response.
• Ensure compliance with state, federal, and local safety regulations.

Leadership & Collaboration

• Serve as the primary point of contact for ownership, tenants, vendors, and internal stakeholders.
• Supervise and mentor Assistant Property Manager(s) and/or Property Administrator(s), where applicable.
• Provide guidance, delegate tasks appropriately, and ensure high performance and professional development.
• Provide regular reports on property performance, tenant relations, and operational updates.
• Mentor and supervise junior team members where applicable, fostering professional growth and performance accountability.
• Partner with asset management, leasing, construction, and legal teams to align operational execution with broader asset strategy.
• Prepare and present property performance updates and strategic recommendations to leadership and ownership.

Qualifications

• Education: Bachelor's degree preferred, or equivalent experience.
• Experience: Minimum of ten years in commercial property management with a track record of success.
• Certifications: CPM, CFM, or RPA designation are a plus.
• Technical Proficiency: Experience with real estate software such as MRI, Yardi, Nexus, or Avid; proficiency in Microsoft Office suite.
• Project Management: Understanding of construction processes, lease administration, and budgeting.
• Communication & Leadership: Excellent written, verbal, and interpersonal skills with a client-focused mindset and the ability to problem-solve.
• Travel: Valid driver’s license and ability to travel between properties as needed.

Work Environment & Physical Requirements

• Primarily office-based with frequent on-site property visits required.
• Ability to navigate construction sites and perform physical tasks such as light lifting.

Pay range and compensation package

$100,000.00 - $130,000.00 annual rate, based on related knowledge, skills and experience level.

Equal Opportunity Statement

MCB believes in merit-based employment decisions that provide equal access to all employees and applicants, including ensuring that this access prohibits unlawful discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Additionally, we are committed to fostering, cultivating, and preserving a workplace culture that respects each individual employee’s contribution to our workplace. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

This employment practice of ensuring equal access applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, layoff, termination, recall, transfer, leaves of absence, compensation and training.