Senior Property Experience Manager

Vistas San Marcos; Ann Arbor (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Preferred Membership Pricing at Local/

CoreGiving Volunteer Days

Referral Program

Charity Matching Program

Job summary

American Campus Communities is seeking a Resident Experience Manager to lead the property team and oversee leasing, marketing and administrative operations. You will recruit, hire, train, and guide direct reports, ensuring excellent resident interactions and high standards across the site.

The role involves managing budgets, coordinating with the Service Manager on financial performance, and maintaining strong relationships with university partners to support community success.

Qualifications

• Leadership and operation of leasing, marketing and administrative functions.
• Ability to recruit, hire and develop a team of direct reports.
• Experience managing budgets and financial performance with a service manager.
• Strong communication with university partners and campus stakeholders.

Responsibilities

• Supervise office team and property staff to deliver a premier resident experience.
• Recruit, hire, train, and develop direct reports to meet leasing and marketing goals.
• Conduct performance evaluations and coordinate with HR on compensation adjustments.
• Own property financials and budget performance in collaboration with the Service Manager.

Skills

Leasing & Marketing

Customer Service

Budgeting

Supervision

Public relations

Residence life

Business administration

Team leadership

Student housing experience

Education

Bachelor's degree in business or relevant field

Leadership experience in student housing

Job description

American Campus Communities is seeking a Resident Experience Manager to lead the property team and oversee leasing, marketing and administrative operations. You will recruit, hire, train, and guide direct reports, ensuring excellent resident interactions and high standards across the site.

The role involves managing budgets, coordinating with the Service Manager on financial performance, and maintaining strong relationships with university partners to support community success.