Senior Property Claims Adjuster - Complex Loss Expert

AAA Auto Club Enterprises; Lincoln (RI); On-site; USD 43,000 - 57,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises seeks a claims professional to support Homeowner policy claims in line with state and federal laws. You will interpret Loss notices, investigate, evaluate coverage and negotiate within authority to resolve complex first-party claims.

Responsibilities include obtaining statements, speaking with insureds and vendors, and coordinating with internal teams. A valid license and knowledge of claims software are required.

Qualifications

• Bachelor's degree equivalent combination of education and experience.
• 4-6 years prior claims handling experience required.
• 4-6 years property claims administration experience preferred.
• Working knowledge of claims administration best practices and procedures.
• Moderate knowledge of fault assessment, negligence and subrogation principles required.
• Working knowledge of Microsoft Office suite, general computer software and claims software.
• Valid Driver's License and DMV record, minimum liability insurance per state.
• Insurance/claims adjuster license may be required for specific states.

Responsibilities

• Identify and obtain statements from insureds, vendors and witnesses. Conduct phone investigations to determine coverage and damages and differentiate between allegations and facts in each loss.
• Communicate and interact with a variety of individuals. Explain policy coverages, benefits, and claims process in compliance with regulatory requirements.
• Evaluate, assess, make decisions, and negotiate within settlement authority to resolve first-party claims across multiple markets.
• Coordinate with internal and external departments as required.
• Demonstrate discretion and independent judgment in analysis to manage losses effectively and respond to customer needs.
• May attend and participate in legal proceedings.

Skills

Claims handling experience

Communication skills

Organization & planning

Interpersonal skills

Problem solving

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Claims software

Microsoft Office

Job description

AAA Auto Club Enterprises seeks a claims professional to support Homeowner policy claims in line with state and federal laws. You will interpret Loss notices, investigate, evaluate coverage and negotiate within authority to resolve complex first-party claims.

Responsibilities include obtaining statements, speaking with insureds and vendors, and coordinating with internal teams. A valid license and knowledge of claims software are required.