Senior Property Claims Adjuster — Complex Losses

AAA Auto Club Enterprises; Lincoln (RI); On-site; USD 53,000 - 71,000; Full time

Benefits offered by this job

Health coverage

401(k) and Pension

Job summary

AAA Auto Club Enterprises is seeking an experienced Senior Property Claims professional in the Lincoln, RI area to handle high-complexity homeowner claims. You will interpret first notice of loss, investigate, evaluate coverage and damages, and negotiate resolutions within authority, serving members and vendors with regulatory compliance.

The role requires advanced insurance knowledge, leadership, and the ability to mentor junior staff, with travel as needed.

Qualifications

• 7-9 years Prior claims handling experience. Required
• 7-9 years Property claims administration experience. Preferred
• Advanced knowledge of insurance, coverage investigation, scope and damage assessment, negligence and subrogation principles required.
• Advanced knowledge of Microsoft Office suite, general computer software and claims software.
• Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
• Associate in Claims - Insurance Institute of America Preferred
• An insurance/claims adjuster license may be required for claims administration in specific states.

Responsibilities

• Identify and obtain statements from insureds, claimants and witnesses. Conduct phone investigations to determine coverage and damages and differentiate between allegations and facts in each loss.
• Explain policy coverages, benefits, and claims process verbally and/or in writing in compliance with regulatory and statutory requirements.
• Evaluate, assess, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets.
• Mentor and assist with the training of less experienced personnel within the Claims guidelines.
• May attend and participate in legal proceedings. Direct and interact with in-house and outside counsel on litigated files. Provide sworn expert testimony in Courtroom or Deposition settings.
• Prepare comprehensive formal reporting on high-profile claims to senior management.
• Respond quickly to customer needs and problems.

Education

Bachelor's Degree or equivalent combination of education and experience

Chartered Property Casualty Underwriter

Associate in Claims

Insurance adjuster license (state-specific)

Tools

Microsoft Office suite

Claims software

Job description

AAA Auto Club Enterprises is seeking an experienced Senior Property Claims professional in the Lincoln, RI area to handle high-complexity homeowner claims. You will interpret first notice of loss, investigate, evaluate coverage and damages, and negotiate resolutions within authority, serving members and vendors with regulatory compliance.

The role requires advanced insurance knowledge, leadership, and the ability to mentor junior staff, with travel as needed.